Lead Field Service Engineer - Marine Drives Job Summary

The Lead Field Service Engineer is a key technical role responsible for overseeing the installation, commissioning, and maintenance of drive systems across customer sites. Operating with limited supervision, this individual leads onsite service delivery, provides troubleshooting support, and ensures optimal system performance. The position involves direct interaction with customers and internal engineering teams to deliver high-quality technical solutions and service excellence.

Lead Field Service Engineer - Marine Drives Responsibilities

• Lead and execute technical commissioning and service tasks for industrial drive systems at customer sites
• Diagnose and resolve complex issues in the field, performing corrective actions as needed
• Create and maintain detailed documentation including service logs, maintenance protocols, and commissioning reports
• Serve as an onsite technical leader, independently or while managing small teams
• Provide project management support and technical leadership during service engagements
• Conduct customer training sessions and technical presentations on drive operation and best practices
• Collaborate with customer support, engineering, sales, and parts teams to identify follow-on service opportunities
• Recommend upgrades, spare parts, and services to enhance customer productivity and satisfaction
• Plan and coordinate scheduled maintenance, inspections, and modernization efforts
• Support proposal development and bidding efforts for customer retrofit or upgrade projects
• Respond to emergency service requests and provide after-hours technical support as needed
• Travel domestically and internationally to customer locations, including offshore assignments
• Comply with all site safety protocols, including those required for shipboard and offshore work
  
  

Lead Field Service Engineer - Marine Drives Position Requirements

• Bachelor’s degree in Electrical Engineering or a related field
• OR Associate degree with at least 5 years of additional relevant industry experience
• At least 5 years of hands-on field service or commissioning experience in industrial drive systems
• U.S. citizenship and ability to obtain Department of Defense security clearance
• Willingness and ability to travel up to 85%, often with short notice
  
  

Lead Field Service Engineer - Marine Drives Preferred Position Requirements

• Familiarity with medium voltage drive platforms such as MV7000, SD7000, MV3000
• Demonstrated ability to lead complex technical assignments and apply engineering judgment in the field
• Deep experience in drive installation, testing, and commissioning in maritime or industrial environments
• Capable of performing physically demanding tasks, including vessel boarding and offshore work
• Must pass offshore survival training (HUET certification required)