At Made Tech we want to positively impact the future of the country by using technology to improve society, for everyone. We want to empower the public sector to deliver and continuously improve digital services that are user-centric, data-driven and freed from legacy technology. We believe the best way to achieve this is to embrace cloud technology while working in a collaborative multidisciplinary environment.

Within our Software Products team, our Lead Engineers rapidly deliver modern, high quality software products. While the core competency of this role is software engineering, these individuals work closely with customers, understanding their needs and help to shape and deliver solutions. They are comfortable engaging during the sales process to understand requirements, deliver demos, and to help build confidence with potential customers.

Role Profile

You will play a critical role in designing, implementing, and maintaining our software platforms - from infrastructure to frontend code, ensuring it is secure, scalable, and highly available.

We expect our engineers to have a background in and thorough understanding of software and cloud engineering. You will keep abreast of emerging technologies and be able to work collaboratively in a multi-disciplinary software delivery environment.

Key responsibilities

Delivery of high quality cloud-based technical solutions for our clients:

• Lead the delivery of features, modules, and new software products
• Act as a final decision maker on difficult technical issues, working in consultation with team members
• Deploy and manage cloud resources, containers, and related services using Infrastructure as Code (IaC) including Terraform or CloudFormation
• Configure and maintain networking, security, and access control in the cloud environment
• Implement and maintain robust security practices to protect data and resources in the cloud environment
• Develop and maintain automated processes for provisioning, monitoring, and scaling cloud resources, including the use of CI/CD pipelines to streamline application deployments
• Monitor cloud infrastructure for performance bottlenecks and proactively optimise resource usage
• Implement load balancing, caching, and content delivery solutions to ensure high availability and performance
• Design and maintain backup and disaster recovery solutions to ensure business continuity in the event of system failures or data loss
• Ensure any necessary compliance standards are met and certifications are maintained

Driving forward the commercialisation of our software products:

• Work directly with customers to understand their needs and identify how technology could be applied to meet these
• Consolidate common needs expressed by multiple customers to help inform the future roadmap for our products
• Play an active role in delivering demos and attending events where you will contribute to the successful sale and adoption of Made Tech products
• Work productively and positively with third parties to deliver integrations

Skills, knowledge and expertise

Essential

• Significant prior experience in an engineering leadership role, with a strong foundation in successfully building and deploying services in the cloud.
• A deep knowledge of the AWS cloud platform
• Hands on experience delivering software using multiple programming languages, and a thorough understanding of modern software engineering best practices
• Deep experience with containerisation and orchestration tools (e.g. Docker, Kubernetes)
• Experience architecting cloud infrastructure, and taking it through to deployment and support
• Experience working within multidisciplinary teams with product, design, and technical disciplines all successfully collaborating
• An understanding of DevOps, SRE and Platform Engineering, and their places within a modern digital organisation

Desirable

• Relevant cloud certifications such as AWS Cloud Practitioner, Developer, DevOps Engineer, Security, Advanced Networking or Azure Developer, Security, DevOps, Network Engineer
• Knowledge of cloud vendor partner programs, such as AWS APN and Azure Partners
• Experience with well-architected frameworks
• Familiarity with python, bash and javascript
• Agile practices such as Scrum, XP, and/or Kanban
• Experience using Test Driven Development (TDD)

Job benefits

Support in applying

If you need this job description in another format, or other support in applying, please email [email protected].

We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us.

When you apply, we’ll put you in touch with a talent partner who can help with any needs or adjustments we may need to make to help with your application. This includes alternative formats for documents, the time allotted for interviews and any other needs. We also welcome any feedback on how we can improve the experience for future candidates.

Life at Made Tech

We’re committed to building a happy, inclusive and diverse workforce. You can get a sense of what it’s like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice).

Like many organisations, we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If you’d like to speak to someone from one of these groups about their experience as an employee, let your recruitment agent or Made Tech Talent Specialist know.

The groups are:

• antiracist-activists
• disability
• lgbtqiaplus-allies-and-activists
• neurodiversity
• parents-carers
• women-in-tech

Benefits

We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We’re also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.

Here are some of our most popular benefits listed below:

✈️ 30 days Holiday - we offer 30 days of paid annual leave

🕰️ Flexible Working Hours - we are flexible with what hours you work

👶 Flexible Parental Leave - we offer flexible parental leave options

👩‍💻 Remote Working - we offer part time remote working for all our staff

🤗 Paid counselling - we offer paid counselling as well as financial and legal advice