The Lead Associate - Shipping & Receiving role will perform all tasks involved in leading the associates and procedures in the Shipping & Receiving Department. This includes preparing the department for daily production, processing documentation, direction and training of associates, and process improvement efforts.

2nd Shift Hours = 1:30pm - 9:50pm

What You Will Do At Acme

• Ensure accurate and timely fulfillment of outbound orders, including proper picking, packing, labeling, shipping, and completion of Bill of Lading (BOL) documentation with attention to temperature-sensitive requirements.
• Lead and supervise second shift warehouse staff, ensuring safe and compliant operations across both dry and cold storage areas.
• Train, mentor, and hold team members accountable for proper handling of refrigerated and frozen goods, including safe forklift operation.
• Manage cold storage inventory through regular cycle counts, accurate stock rotation, and adherence to food safety and cold chain standards.
• Utilize the M3 ERP system to track receiving, picking, and movement of temperature-controlled inventory.
• Conduct routine equipment inspections and promptly report safety or maintenance issues to ensure continuous, compliant operations.
• Plan and schedule outbound shipments and next-day truck pickups in coordination with logistics and production needs.
• Monitor team performance, provide constructive feedback, and contribute to performance reviews and improvement initiatives.
• Support administrative inventory tasks, including record-keeping and documentation updates.
• Assist others within the department, ensuring operational continuity during absences or periods of high volume.
  
  

Your Education & Experience

• High School Diploma or Equivalent.
• 2+ years of hand on experience in food manufacturing or food processing environment preferred.
• Forklift certification required.
• Strong understanding of production workflows, food safety protocols and quality control systems.
• Experience with HACCP, GMP, FDA, BRC, etc.
• Experience in data entry and production software systems (e.g. M3, CAT2, or similar ERP/QC platforms).
  
  

Your Skills & Abilities

• Reliable and punctual with excellent attendance.
• Detail-oriented with strong organizational, analytical, and multitasking skills.
• Technically proficient; able to troubleshoot basic software and use computer systems effectively.
• Strong communication and teamwork skills; able to perform well in fast-paced, high-pressure environments.
• Positive attitude, eager to learn, and adaptable to shifting priorities.
• Physically capable of standing for extended periods and working in cold storage conditions.
• Forklift certified with experience operating material handling equipment safely.
• Must complete required training and follow standard operating procedures.
  
  

Physical Requirements

• Ability to lift and move heavy objects, up to 50 pounds, as needed.
• Ability to stand, walk, and perform manual labor for extended periods, up to several hours at a time.
• Ability to work in varying temperatures, including coolers and freezers, for long periods of time.
• May be required to operate forklifts, pallet jacks, and other warehouse equipment.
  
  

Health & Safety Requirements

• Observe and follow all safety rules.
• Wear required PPE.
• Follow mandated OSHA regulations.
• Report all incidents including near misses immediately.