Job Summary

We are seeking an experienced LCS Support Analyst to join our team and provide 24/7 rotational shift support for critical banking applications. The ideal candidate will have 3–5 years of hands-on experience in production support, preferably within the banking or anti-money laundering domain, with strong expertise in troubleshooting full-stack applications (Java, Spring Boot, Microservices) running on Windows and Unix environments.

Key responsibilities include incident and problem management, system health checks, job scheduling, performance troubleshooting, and continuous system improvement through automation and tuning. The candidate should have a solid background in SQL Server and Oracle databases, with the ability to write and debug SQL programs, and possess strong knowledge of Linux/Unix/Windows environments and scripting. Familiarity with monitoring tools like Splunk, AppDynamics, Grafana, and version control/CI tools like Git, Bitbucket, and Jenkins is highly desirable. A proactive attitude toward learning new technologies and improving system reliability is essential.

Job Description and Requirements

• Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 3-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows environment and scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage

About CLPS RiDiK

RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.