Covetus

Laboratory Operations Manager

Seattle, WA, US

2 days ago
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Summary

  1. Testing new coffeehouse software releases and fixes.
  2. Evaluating coffeehouse tech proof-of-concept projects such as NGPOS running on Linux OS.
  3. Analyzing and reproducing technology issues reported from stores.
  4. Providing a safe environment for technical support teams to conduct training.
  5. Supporting mobile device testing with dependencies on working Wi-Fi/SML capabilities.
  6. Supporting robust workflow, system integration, and end-to-end (E2E) testing environments.
  7. Publishing and maintaining lab layout birds-eye (AKA top view) to identify store set-up, purpose of each store, and active user(s)
  8. Implement an Asset / Inventory Mgmt tool to 1/ ensure we have an accurate, viewable (by anyone with a Starbucks domain) count of inventory of all hardware assets used in the lab 2/ helps us track if test stores are being used and can flag inactivity 3/ identify if a test store is available for use or checked out

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