Job Summary: The Key Account Manager (KAM) for Heavy Equipment is responsible for managing and developing strategic relationships with key clients in the pump machinery and heavy equipment sector. This role involves achieving sales targets, ensuring customer satisfaction, and expanding the company's market presence within the designated region.

Key Responsibilities:

• Develop and maintain strong relationships with key accounts in the pump machinery and heavy equipment sector.
• Act as the primary point of contact for key clients, addressing their needs and concerns promptly.

Sales and Revenue Generation:

• Achieve sales targets and revenue goals as set by the company.
• Identify new business opportunities within existing accounts and develop strategies to capture them.
• Prepare and deliver sales presentations and proposals to key clients.

Market Analysis and Strategy:

• Conduct market research to understand industry trends, competitive landscape, and client needs.
• Develop and implement effective sales strategies to increase market share and achieve business objectives.

Customer Relationship Management:

• Ensure high levels of customer satisfaction by providing exceptional service and support.
• Organize and conduct regular meetings, business reviews, and site visits with key clients.
• Facilitate client visits to company offices and factories to strengthen relationships and showcase company capabilities.

Collaboration and Coordination:

• Work closely with internal teams, including marketing, product development, and customer support, to ensure seamless service delivery.
• Coordinate with technical teams to address any product or service issues faced by clients.

Reporting and Documentation:

• Maintain accurate records of sales activities, client interactions, and account progress.
• Prepare regular reports on sales performance, account status, and market trends for management review.

Qualifications:

• Education: Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
• Experience: Minimum of 3 years of experience in sales or account management, preferably in the pump machinery and heavy equipment industry.
• Strong sales and negotiation skills.
• Excellent communication and interpersonal skills.
• Ability to analyze market trends and develop strategic plans.
• Proficiency in CRM software and Microsoft Office Suite.

Other Requirements:

• Willingness to travel as needed to meet with clients and attend industry events.
• Valid driver's license.