Prepare related files and materials, make customer visit plan; discuss with customers about the project that will be constructed.
Confirm customers’ order, press customer to pay; handle sales behind issues; deal with emergency.
Responsibility of top/bottom line growth through price/cost management.
Responsibility for accounts receivables, monitoring A/R aging and coordinates with accounts receivable controller.
Management of logistics functions e.g. warehousing, delivery.
Work closely with marketing, platform functions and technical team to align resources and develop unique value proposition at critical application, strategy and resources deployed. Inspire Bold Innovation
Analyze sales statistics to determine business growth potential.
Develop and maintain sales materials and current product knowledge.
Providing of basic technical support to customers. Build Great Talent
Attend Company’s sales conference; communicate with technical service people to solve project problems.
Establish and maintain current client and potential client relationships.
Working closely with technical service/applications to service customers’ requirements.
Control of inventory levels through replenishment and planning.
Handling of customer complaints
Management of customer service for forecasting, ordering, shipment tracking, local delivery. Build Customer focused Mindset
Understanding and gathering insights & trends in the market, at competitors and customers, to provide value-added, compelling solutions to customers.
Qualified candidates will have: Mandatory requirements:
Bachelor degree or equivalent
At least 3 years of key account management working experience; 2 to 3 years in R&D or production work experience in Food Company is preferred.
Food science or related background; excellent negotiating and communicating skills, and excellent presentation skills is plus
GTM experience in food ingredients.
Knowledgeable about industry trends.
Understanding of the target market, Knowledge of food science.
Strong customer mindset and value-added thinking Desirable requirements:
“Can-do’’ and “hands-on” working attitude, willing to take responsibilities
Strong sense of ownership and urgency---clear about expectations & persists until task completed.
Good communications skills, open mind and problem solving skills.
Interpersonal effectiveness.
Functional excellence.
Drive for results.
Customer value creation
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