Job title: Key Account Manager

Location: Shanghai or Beijing, China

About the client and role

Our client, a global leader in motion systems, motors, and components, is in search of a Sales Director. Our client is rebuilding the sales team within in China, and looking to bring in someone that can increase sales.

Responsibilities

• Develop and maintain strong relationships with key accounts, ensuring customer satisfaction and long-term partnerships.
• Drive sales growth within assigned accounts by identifying new opportunities and upselling existing products and services.
• Work closely with customers to understand their needs and deliver tailored solutions that meet their requirements.
• Manage contract negotiations and ensure successful agreement terms that benefit both parties.
• Coordinate with internal teams (sales, engineering, supply chain) to ensure smooth execution of orders and service delivery.
• Monitor market trends and customer feedback to provide insights that shape future product offerings and sales strategies.
• Address and resolve customer issues promptly, ensuring high levels of customer retention and satisfaction.
• Provide regular updates and forecasts on account performance to senior management, highlighting key opportunities and risks.

Skills and Qualifications

• Proven success in managing and growing key accounts, particularly within the automotive sector, with a strong focus on OEMs and Tier 1 suppliers.
• Skilled in building and maintaining strong, long-term relationships with key clients, understanding their needs, and providing tailored solutions.
• Deep understanding of customer requirements and a proactive approach to identifying opportunities to add value and ensure satisfaction.
• Strong negotiation skills with the ability to manage complex contracts and agreements, ensuring mutually beneficial outcomes.
• In-depth knowledge of the Chinese automotive market, including local trends, regulations, and competitive landscape.
• Works closely with internal teams (sales, engineering, supply chain) to ensure seamless service delivery and alignment with customer expectations.
• Able to manage and resolve customer issues efficiently, finding practical solutions to challenges that arise.
• Comfortable navigating the nuances of Chinese business culture, with the ability to communicate effectively with local and international stakeholders.

About CLM

At CLM, we’re obsessed with creating a better executive search experience for our candidates and clients in the automotive industry. With over 25 years of international experience providing staffing solutions at C-Suite, Leadership and Management level, we go above and beyond to ensure your needs always come first.

Unfortunately, due to the high level of applications, we are not physically able to get back to every candidate that applies. Please follow our CLM page https://www.clmsearch.com/careers/ for regular job updates and we hope to support you with your next venture.