WHO WE ARE

On-us is a leading PaaS provider which uses AI for smart business decisions. We offer incentive-driven digital vouchers, advanced analytics, and integrated AdTech, MarTech, and Membership Tech solutions. Ideal for global financial services, people management, property developers, non-profits, events, and SMEs. On-us has offices in Hong Kong, Singapore, Malaysia, Taiwan, and Thailand.

To cope with our aggressive business growth in Hong Kong and ASEAN, we are looking for a highly-driven and motivated Key Account Manager to join our fun, professional and dedicated Enterprise Acquiring & Account Management Team based in Hong Kong.

ABOUT THE JOB

• Develop and maintain strong, collaborative relationships with our existing key enterprise client accounts from industries such as Banking & Finance, Insurance, FMCG, etc
• Act as a trusted advisor to our clients by deeply learning their businesses and aligning our payment & CRM solutions to meet their business and marketing needs and strategies
• Identify opportunities to expand business with existing client accounts through up-selling, cross-selling, as well as identifying new use cases
• Collaborate with internal cross-functional teams including finance, SDE operation and product development to deliver a seamless customer experience
• Drive ongoing, strategic engagement with our client accounts and ensure ROI achievement through periodic business reviews that provide relevant KPIs & analysis, best practices, and process optimization
• Collaborate with local and merchant sales teams to development and execute account plans for driving business growth

ABOUT THE PERSON

• 8-10 years of experience in sales, business development and account management, ideally with the online marketing products or technology solutions to enterprise clients, ideally focusing in marketing and/or customer engagement functions
• Significant experience in working with clients who have complex, multinational operations and aggressive growth plans
• Excellent client facing experience especially in facilitating and engaging dialogue with C-level and senior executives from Fortune 500 firms
• Success in working in fast paced environment leveraging modern enterprise sales tools and formal sales methodologies
• Deep knowledge and understanding of the entire F2F & eCom payments ecosystem will be a plus
• Excellent commercial, negotiation, and presentation skills and experience
• Strong analytical and problem-solving skills
• High proficiency in written and spoken English and Chinese, proficiency in Mandarin is a plus