Group presentation

thyssenkrupp is an international industrial and technology group with around 98,000 employees. In the fiscal year 2023/2024, the company generated sales of €35 billion in 47 countries. Its business activities are bundled in five segments: Automotive Technology, Decarbon Technologies, Materials Services, Steel Europe and Marine Systems. With extensive technology know-how, the businesses develop innovative solutions for the challenges of the future, especially in the fields of climate protection, the energy transition, digital transformation in the industry and mobility of the future.

Company presentation

We are one of the leading global manufacturers of Coil Springs and Stabilizer Bars for the automotive industry. We are supporting all of our North American customers from our office in Troy, Michigan.

Your responsibilities

Summary

The Key Account Manager position is a pivotal position with the priority of successfully managing the commercial responsibility for thyssenkrupp Springs & Stabilizer Bar customers. Specifically responsible for building and maintaining business relationships in a global network with the goal of accomplishing year sales objectives. The Key Account Manager - New Business Growth is the lead customer commercial representative for manufactured products from tk representing not only the plant but the global thyssenkrupp brand. tk is an established and well-respected brand in the automotive industry, our customers believe in our products. Those key relationship are cultivated and sustained by our Sales Team.

Additionally, the Key Account Manager - New Business Growth is a member of the highly collaborative tk team. This team focuses on campus leadership in a challenging, fun and fast paced environment.

Key Deliverables:

The Key Account Manager - New Business Growth serves as an engaged and trusted source in the organization. Success in this role is measured by the achievement of a balanced scorecard metrics including Safety, Quality, Delivery, Productivity and Cost. Key deliverables to ensure success are listed below:

• Maintain a safe working environment by complying with all safety and environmental policies
• Responsible for the overall customer relationship management.
• Develop and deploy comprehensive customer strategies that improve the profitability and growth.
• Develop and deploys the customer interface strategy & build strong rapport with key decision makers.
• Coordination of customer commercial negotiations for new business growth.
• Develop sales forecast for use in the planning process and monitor market trends throughout the year for use in forecast adjustments.
• Identify technology trends and support the alignment / implementation within the internal R&D efforts.
• Conduct regular customer meetings and tk facility visits.
• Identify and develop new markets and potential customers as directed.
• Ensures that internal / external procedures are in accordance with IATF 16949 criteria.

Customer Commercial Activities:

• Receipt, distribution and retention of customer requests for quote (RFQ).
• Lead internal pre-nomination activities through adherence to RFQ Workflow Process in negotiation of piece price, tooling and ED&T for program award.
• Construction and submission of commercial offers.
• Acceptance, retention and distribution of customer contract, purchase order, nomination letter, letters of intent, tooling orders, piece price changes, etc.
• Negotiation and commercial implementation of agreements to maximize revenue and profitability
• Establish and maintenance of relationships through all levels of the customer organization.
• Create customer specific strategies to accomplish sales goals.
• Identify, evaluate and report out on technology trends and new business
• Create and deliver commercial and technical presentations to varied audiences.
• Gathering of market intelligence and competitive price data to build upon understanding of competitors' position.
• Communicate customer expectations to the appropriate audience in the company.
• Participation in events to cultivate business opportunities (ex. industry events) and form relationships with executive / mid-level managers
• Other duties as assigned.

Your profile

Qualifications:

To perform this job successfully, a successful candidate will be able to perform each essential duty satisfactorily.

Education: Minimum of a bachelor's degree from a four-year college or university in engineering or business field; master's degree preferred.

Experience: 10+ years of sales experience in automotive industry or similar.

• Understanding of material economics and application to customer programs preferred.
• Understanding of suspension systems functionality and operation.
• Experience with metallic components and their manufacturing techniques.
• Experience within a multi-cultural, global organization is essential.
• Technically competent with the ability to rapidly gain a thorough knowledge of springs and stabilizer products and to have demonstrated a thorough understanding of the automotive sales performance.
• Experience with many automotive Customers and different industries is preferred.

Technology: Ability to interact Microsoft office products (Excel, PowerPoint, & Word). Also, ability to utilize CRM system.

Leadership: Ability to lead medium sized team and ability to guide sales team members on new business growth. Past supervisory experience is a plus.

Travel: Medium travel, up to 30% including international

The [above] is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.