Role: Key Account Manager

Location: Lima, Perú

Salary: Competitive + Excellent Benefits

Contract: Permanent/Full-time

Are you ready to make a significant impact in the world of academic assessment? Join us as a Key Account Manager and be part of a team dedicated to advancing learning, knowledge, and research worldwide.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organization, proudly part of the University of Cambridge. Our mission is to advance learning, knowledge, and research worldwide.

As a Key Account Manager, you will play a pivotal role in cultivating and maintaining relationships with our most important customers. Working closely with the Country Manager, you will act as the primary point of contact, ensuring client satisfaction and fostering long-term partnerships. Your responsibilities include understanding key customer needs and strategic goals, coordinating resources to meet these needs, and identifying business growth opportunities. By delivering tailored solutions and exceptional service, you will enhance customer loyalty and drive revenue.

About The Role

You will maintain existing accounts in public and private sectors, identify potential customers for new business, and offer comprehensive solutions including bespoke products and services. Resolving customer issues, representing the company at events, and achieving sales targets are essential.

For sales administration and reporting, you will manage the sales pipeline, complete P&L documentation, report monthly on project status, use CRM (Sales Force) effectively, and prepare regular progress and forecast reports for stakeholders.

You will utilise academic support resources for customers, present products as academic solutions, and conduct presentations for candidates, students, teachers, authorities, and other stakeholders.

About You

You will have experience in successfully planning and delivering sales plans in learning and/or assessment, focusing on high-value opportunities. As our next Key Account Manager, you will possess excellent commercial awareness and acumen, with a focus on serving customers with our unique solutions and products. You are results-oriented with the ability to think strategically.

Essential Criteria, Skills, and Knowledge:

• Graduate level or equivalent education. BSc/BA in business administration, sales, or relevant field – desirable.
• Minimum C1 level in local language and B2 in English.
• Knowledge of educational systems in the territory.
• Strong communication and interpersonal skills with the ability to build relationships with professionals at all organizational levels.
• Excellent organisational skills, problem-solving and negotiation abilities. Strong team player and collaborator.
• Agile thinker with the ability to adapt to changing circumstances through creative problem-solving.
• Customer-centred approach and flexible to travel (includes occasional evening work and overnight stays).

Rewards And Benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 30 calendar days of annual leave
• 15 salaries per year
• Annual bonus based on performance
• EPS healthcare plan
• Car and transport costs

We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.

Ready to pursue your potential? Apply now.

We review applications on an ongoing basis, with a closing date for all applications being 28th May although we may close it earlier if suitable candidates are identified. Interviews will take place on an ongoing basis and we hope to conclude them early by June.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.