Role Overview: We are seeking a dynamic and crisp-smart Account Manager to take charge of premium client outreach and account management. The ideal candidate will act as a bridge between our premium clients and the sales team, driving client satisfaction and business growth.

Key Responsibilities

Client Outreach & Relationship Building:

• Identify and connect with premium clients to foster relationships.
• Act as the first point of contact to establish ties and build trust with high-value clients.
  
  

New Onboarding Support

• Setting the stage for onboarding new premium clients.
• Collaborate with the sales team to ensure seamless onboarding processes.
  
  

Account Management

• Handle end-to-end account management for onboarded premium clients.
• Regularly engage with clients to understand their needs, provide solutions, and ensure satisfaction.
• Address client concerns promptly and maintain a high retention rate.
  
  

Sales Support & Collaboration

• Accompany senior management to sales meetings, contributing to effective client pitching and follow-ups.
• Provide insights and inputs to tailor offerings according to client requirements.
  
  

Marketing Support

• Work closely with the marketing team to design strategies that resonate with premium clients.
• Assist in developing marketing campaigns and promotional activities to drive engagement.
  
  

Reporting & Analytics

• Prepare regular reports on client interactions, performance metrics, and revenue generation.
• Present actionable insights to improve sales and client retention strategies.
  
  

Key Skills & Competencies

• Exceptional communication and interpersonal skills.
• Ability to build and maintain strong client relationships.
• Proactive and solutions-driven approach to challenges.
• Strong organisational and multitasking skills.
• Ability to thrive in a dynamic, fast-paced environment.
  
  

Requirements

• 1-3 years of relevant experience in Sales, Marketing, or Account Management.
• Local candidate with in-depth knowledge of the region and local businesses.
• Proven track record of managing premium clients and achieving sales targets.
• Knowledge of hyperlocal platforms or similar industries is a plus.
  
  

Why Join Us?

• Be part of a vibrant team that’s revolutionizing the hyperlocal platform space.
• Opportunity to work closely with senior management and learn from the best.
• Competitive salary and performance-based incentives.