Job Title: Key Account Manager

Education: Master’s Degree in Marketing Business, or related field

Experience: 5-7 yrs of account management or sales experience.

Location: Ahmedabad

Reporting to: Head of Operations

Role and Responsibilities:

• Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients. Act as the main point of contact for key accounts, addressing any queries or concerns promptly and effectively.
• Revenue Generation and Account Development: Drive revenue growth within key accounts through effective sales strategies and initiatives, Identify opportunities to upsell or cross-sell products/services to existing clients. Conceptualize, Design and execute on-ground promotional activities, such as events, trade shows, and product demonstrations, to drive brand awareness and engagement.
• Negotiation and Contract Management: Manage contract negotiations, renewals and amendments, negotiating terms as necessary to maximize value for both parties, Ensure compliance with contractual obligations and service level agreements.
• Problem Resolution: Proactively identify and address any issues or concerns raised by key clients, working closely with relevant departments to find timely solutions.
• Stakeholder Management: Effectively identifying and engaging key stakeholders both External and Internal, Share insights and feedback from key clients to inform product/service enhancements and business strategies.

Requirement:

• Master’'s degree in Marketing, Business, or a related field.
• 5-7 yrs of account management or sales experience.
• Experience in working with hospitals and healthcare preferred.
• Strong analytical and problem-solving skills.
• Exceptional communication and interpersonal skills.
• Willing to travel extensively.