Prescient Edge is seeking a Junior IT Analyst Benefits: At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes: * A competitive salary with performance bonus opportunities. * Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage. * A substantial retirement plan with no vesting schedule. Career development opportunities, including on-the-job training, tuition reimbursement, and networking. * A positive work environment where employees are respected, supported, and engaged. Job Requirements Key Responsibilities: User Support: Providing first-level support to users experiencing technical issues, resolving problems, and escalating complex issues to senior analysts. System Analysis: Assisting in analyzing existing IT systems to identify inefficiencies and potential improvements, contributing to the design and implementation of new solutions. Documentation: Maintaining accurate and up-to-date documentation of IT systems and procedures. Technical Assistance: Providing technical support for hardware, software, and network issues. Data Analysis: Collecting, cleaning, and analyzing data to identify trends and insights. Reporting: Generating reports and presentations to communicate findings to stakeholders. Collaboration: Working closely with other IT staff, business analysts, and stakeholders to ensure smooth IT operations and project delivery. Problem Solving: Identifying and resolving technical issues, contributing to the development of solutions, and ensuring the smooth operation of IT systems. Learning and Development: Staying up-to-date with the latest IT technologies and trends, and continuously developing technical skills. Prescient Edge is a Veteran-Owned Small Business (VOSB) founded as a counterintelligence (CI) and Human Intelligence (HUMINT) company in 2008. We are a global operations and solutions integrator delivering full-spectrum intelligence analysis support, training, security, and RD&E support solutions to the Department of Defense and throughout the intelligence community. Prescient Edge is an Equal Opportunity Employer (EEO). All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic that is protected by law. We strive to foster equity and inclusion throughout our organization because we believe that diversity of thought is critical for creating a safe and engaging work environment while also enabling the organization's success.