REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Bachelor's degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Cybersecurity, Information Security, Information Systems, Engineering, or a related field with relevant technical training. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Minimum of two (2) years (within 3 years) of full-time equivalent experience. LICENSES - Possession of a valid driver's license or the ability to obtain by date of hire. SKILLS, KNOWLEDGE & ABILITIES (SKA's) - * Regular and reliable attendance is required. * Proficient in at least one scripting language such as Python, Perl, Java, and/or PowerShell. * Knowledge and experience with vulnerability reporting systems. * Self-driven to learn new applications and emerging technology. * Knowledge and use of support ticketing systems (i.e., ServiceNow). * Demonstrated ability to maintain a high degree of confidentiality. * Knowledge of internal operating system technology, computer operations and hardware, and network communications theory. * Ability to use operating system languages as defined by the campus and ability to perform systems level programming in a distributed, networked environment. * Ability to use performance monitoring software and interpret results. * Ability to perform preventative and remedial maintenance to operating system(s). * Ability to interface/integrate campus defined operating system(s) with software and other systems. * Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications. * Knowledge of applications programming techniques and procedures. * Understanding of job control and production procedures with an ability to troubleshoot and isolate production problems and applications code. * Ability to research and survey new products and/or releases, such as productivity tools. * Ability to establish and document operations procedures. * Knowledge of network operating system and network architecture, configuration, and protocols. * Knowledge of client server technologies. * Knowledge of system management and security/control procedures. * Knowledge of data communication network architecture, configuration, protocols, and interfaces. * Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems. * Ability to establish data security standards and procedures. * Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. * Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. * and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. * Excellent communication skills; ability to effectively communicate information in a clear and understandable manner. * Thorough knowledge of English grammar, spelling and punctuation. * Ability to interpret, communicate and apply policies and procedures. * Ability to maintain a high degree of confidentiality. * Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. * Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. * Working knowledge of or ability to quickly learn University infrastructure. PREFERRED QUALIFICATIONS: * Professional certifications or vendor certifications in information security. * Working knowledge of Security Orchestration, Automation and Response (SOAR) systems. * Knowledge and experience with Identity and Access Management (IAM) systems. * Working knowledge of Tenable. * Knowledge and use of either AWS or Azure. * Experience with source control system tools (e.g., Git) * Ability to collect and interpret raw network data using tools such as Wireshark, NetWitness, Snort. * Working knowledge of network protocols such as HTTPS, SMTP, and DNS. * Working knowledge and experience with various operating systems such as Unix/Linux, Windows, MacOS, and iOS, * Working knowledge of Palo Alto Network firewalls * Working knowledge of threat intelligence, threat analytics, and security analytics * Working knowledge of commercial password manager tools. * Working knowledge with tools such as asset discovery, vulnerability scanners, SIEM, intrusion detection, endpoint detection and response, next gen firewalls, behavioral analytics, and various firewalls * Experience working on enterprise-level projects. * Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service- centered attitude. * Must be willing to travel and attend training programs off-site for occasional professional development. * Must be able to work occasional holidays and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. PHYSICAL DEMANDS: LIGHT WORK - involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds. ENVIRONMENTAL FACTORS:N/A SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position. CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees. BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Not a reporter. GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, the CSU Bakersfield provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. The CSU Bakersfield complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. The CSU Bakersfield is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At CSU Bakersfield, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all. Advertised: Feb 26 2025 Pacific Standard Time Applications close: