Job Overview:

We are looking for a skilled professional to join our dynamic team. In this role, you will provide technical support for our client-server applications, troubleshoot issues, and collaborate with internal and external stakeholders to ensure smooth operation and customer satisfaction.

Key Responsibilities:

• Provide Technical Support: Assist clients and internal teams with application issues, offering timely and effective solutions.
• Troubleshoot & Resolve Issues: Diagnose problems related to Java-based applications, RESTful APIs, web servers (Tomcat, Apache), and Linux environments.
• Collaborate with Development Teams: Work closely with developers to identify bugs, implement fixes, and support new releases.
• Maintain Application Performance: Monitor system performance, analyze logs, and manage relational databases using JDBC and SQL Server.
• Enhance User Experience: Implement end-user workflows and support front-end technologies like JavaScript, HTML, CSS, Angular 2, and ReactJS.
• Support Deployment Processes: Utilize Java open-source frameworks (Play, Spring, Hibernate) and assist with server management and VMWare/Citrix systems.
• Documentation & Communication: Create and maintain support documentation and communicate effectively with both technical and non-technical audiences.
• Contribute to Agile Projects: Participate in agile scrum environments to enhance product delivery and team collaboration.

Qualifications:

• Education: Bachelor’s degree in Computer Science or a related field.
• Experience: 3+ years in development or application support, with a strong focus on client-server applications.

Technical Skills:

• Programming Languages: Java, JavaScript, HTML, CSS.
• Web Technologies: JSON, RESTful Web APIs, Tomcat, Apache HTTP Server.
• Frameworks: Play, Spring, Hibernate.
• Database Management: Relational databases, JDBC.
• System Management: Linux environments, VMWare, Citrix.
• UI Tools: Angular 2, ReactJS, with Relay and GraphQL as a plus.

Soft Skills:

• Strong problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced environment with high expectations.