Department: 501 Product and Technology

Location: Riga, Latvia

Compensation: €3,500 - €4,200 / month

Description

We are seeking a highly motivated and skilled individual to join our Customer Production Support team. You will be responsible for providing application support and back-end development services to ensure that our systems are running smoothly, optimized, and meet customer requirements.

This is a full-time position dedicated to one customer. You will be a part of a team that is committed to delivering high-quality services and ensuring customer satisfaction. If you have a passion for application support and back-end development and want to be part of a dynamic team, we encourage you to apply.

Key Responsibilities

• Provide efficient application support and back-end development services to ensure smooth operations and optimization of our systems
• Monitor and analyze logs to detect and resolve issues proactively
• Work closely with the development team to resolve defects, customer enhancements, and updates to meet customer requirements
• Respond to submitted customer tickets and provide timely and effective solutions
• Collaborate with other team members to ensure timely and efficient delivery of tasks
• Create and maintain technical documentation related to the systems supported
• Actively participate during Scrum ceremonies: planning, backlog refinement, daily calls, and retrospective meetings
• Contribute to the overall team success during all phases of the software development life cycle
  
  

Skills, Knowledge & Expertise

• 2+ years of experience in application support, back-end development, or related fields
• Knowledge of Java Core, Spring Core, Spring Boot, Unit testing, JSF, Spring Webflow, Liquibase, Git or Mercurial, and Maven
• Experience working with REST API and knowledge of HTTP protocol
• Excellent problem-solving and analytical skills
• Good communication and interpersonal skills
• Ability to work in a fast-paced and dynamic environment
• Ability to work across multiple time zones, incl. USA
• Understanding of Jenkins
  
  

The following skills would be a plus:

• Familiarity with monitoring and log analysis tools (e.g. Nagios, Splunk, ELK Stack, etc.)
  
  

Experience

• Intermediate English level
• Experience with Scrum and Agile
  
  

Mindset

• Curious to learn, use, and extend internal frameworks and solutions
• Growth-oriented not only towards yourself but also towards your teammates and company success
  
  

Job Benefits

• Work with top talent and great colleagues who are industry and technology experts. Operate in a Scaled Agile environment, diverse, multicultural and cross-functional teams
• We are a global and modern software product company building world-class Enterprise InsurtTech Product powered by leading-edge technologies (microservices, reactive, cloud, continuous delivery)
• We can offer ownership to our employees- from being able to make decisions that impact the growth of the company, to giving stock options
• We offer freedom - build from building your career path through development programs and exciting global mobility opportunities (we have a remote and global culture)
• Attractive compensation packages (includes merit-based increase and stock options)
• Health insurance, mobile device with conversation limit, home office set up one-time compensation
• We work with the newest Apple Macbooks
  
  

*Please note that we will be proceeding only with those applications that have valid working permits in the location stated in the vacancy description.