About Cutler and Gross  

Cutler and Gross was founded on the principle that when it comes to eyewear, it’s not just about how we see the world, it’s about how others see us. For over 50 years now, it has been at the forefront of optical design - as trailblazers, disrupters and pioneers whose legacy has been much imitated, but never surpassed.  

A brand built on friendship, it was established by opticians Mr Cutler and Mr Gross in 1969. Thanks to word of mouth, what began in London’s Knightsbridge as a small but innovative bespoke service soon became a fully-fledged mecca for artists, rock stars, writers, and royalty. Together, the pair had created the perfect balance between taste and technicality, quickly cementing their reputation as industry leaders in eyewear.   

Using the finest raw materials, each individual frame is handmade by experienced craftspeople in its own factory in Cadore, within the Italian Dolomites.  

Today, the proudly independent eyewear brand has 6 flagship store locations in London, Bath, New York, Los Angeles, and Toronto and has over 2000 Stockists in 50 countries around the world, and online at www.cutlerandgross.com. 

Job Summary:

We are seeking an experienced Senior Credit Control Manager to join our global team. The successful candidate will be responsible for managing debts across a diverse range of companies, from small local businesses to international distributors. This role requires strong mathematical skills, a customer service focus, and the ability to work closely with the sales team to ensure effective credit management.

Key Responsibilities:

· Oversee the credit control function, managing debts across various companies and regions.

· Develop and implement credit control policies and procedures to minimise risk and optimise cash flow.

· Monitor and analyse credit data and financial statements to assess creditworthiness.

· Manage and resolve complex credit issues and disputes with customers.

· Collaborate with the sales team to align credit control strategies with business objectives.

· Prepare regular reports on credit control activities and performance metrics.

· Ensure compliance with relevant laws and regulations.

· Maintain strong relationships with customers to facilitate timely payments and address any concerns.

· Prepare accurate and detailed reports for board-level presentations.

· Conduct regular audits of credit control processes to ensure efficiency and effectiveness.

· Train and mentor junior credit control staff to enhance their skills and performance.

· Liaise with external auditors and financial institutions as needed.

Requirements:

· Proven experience in credit control management, preferably in a global company.

· Strong mathematical and analytical skills.

· Excellent customer service and communication skills.

· Ability to work collaboratively with the sales team and other departments.

· Proficiency in Microsoft Office Suite.

· Strong organizational and time management skills.

· Knowledge of international credit control practices and regulations.

Preferred Qualifications:

· Fluent in Italian

· Experience with ERP systems.

Benefits:

· Health and wellness programs.

· Opportunities for professional development and career advancement.

· Flexible working arrangements.