Job Title: IT Systems Technician

Job Location: Holland Michigan 49424

Onsite Requirements:

• Active directory
• Ticket management
• Computer troubleshooting and repair

Job Description:

• As an IT Systems Technician, you will be responsible for the maintenance and upkeep of computers, hardware, and software within the company. You will work within our ticket system to assist employees/customers as needed. Outside of day-to-day tasks, you will have the opportunity to work with our greater IT team to tackle corporate initiatives.

Day to Day Responsibilities:

• Maintain and assist in the maintenance and upkeep of computers, hardware, and software within the company.
• Work within a ticket system to assist employees/customers as needed with various tasks related to company hardware/software/infrastructure.
• Required to research, identify, troubleshoot, and resolve a variety of computer issues related to hardware and operating system issues.
• Help maintain computer and inventory lists, stock lists, and other supported applications IT will use in the management of the computer systems.
• Imaging and deployment of system rotation schedule.
• Position may become involved with the user training and promotion of internal applications that have been developed and prepared for employee usage.

Experience/Education:

• Associate's degree or equivalent experience.
• ~2 years of related experience.

Desired:

• Microsoft Certified (MCTS) or MCITP in Desktop Support.
• Proficient with MS Office, PC Troubleshooting and repair skills (software/hardware).
• Maintenance of Windows 10 and Windows 11 (x86 and x64) in a professional corporate environment.
• Active Directory tasks such as user email and domain account management.
• Environment & Desktop and Printer support.

**3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply.
This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future**