About Yami:
Founded in 2013, Yami’s mission is to bring the world closer for everyone to experience and enjoy. We make it easy to discover exciting flavors and trending products from Asia. Named Inc. Magazine’s fastest growing start-up on the ”Inc. 500 List.”, we’re committed to connecting people with authentic food, beauty, home, and wellness experiences through our e-commerce platform, iOS, and Android apps.

Job Responsibilities:

• Support our IT systems for both office and warehouse
  
• Assist with network and security management
  
• Assist with procurement and implementation of new servers, technology, and etc.
  
• Provide user level technical support for users, computers, printers, and etc.
  
• Provide user level training on daily applications used, including, but not limited to: MS Word, MS Excel, MS Outlook, MS Publisher, Adobe Acrobat, and other basic computer related skills
  
• Assist with end user system updates and monitoring, including: patch management, spyware removal and testing, virus checking, ensuring backup of data files, and etc.
  
• Assist with user management, such as adding and deleting users from AD, working with emails, and etc.
  
• Monitor printers, copiers, and fax machines to ensure they are working properly and receiving regular maintenance
  
• Provide high degree of professionalism and end user satisfaction, as well as working well with others
  
  

Basic Qualifications & Requirements:

• Experience and/or knowledge of various networking systems concepts including email, firewall, client‐servers, network security, network protocols, and etc.
  
• Experience supporting an internet-facing application network infrastructure
  
• 1-2 year experience in related field
  
• Heavy working knowledge of CentOS, RedHat, and Windows system
  
• Thorough and current knowledge of CISCO equipment backed by concrete hands-on experience
  
• Previous experience with computer and printer maintenance and repair is a big plus
  
• Work independently and assist with multiple projects, priorities, and locations
  
• Ability to work under pressure with interruptions and challenging deadlines
  
• Ability to be courteous and helpful
  
• Ability to show aptitude and desire to learn new skills on the job
  
• Ability to perform essential job functions
  
• Able to adapt to change
  
• Excellent communication and interpersonal skills in bilingual language English and Mandarin
  
  

Benefits:

• 401(k) matching
  
• Employee discount
  
• Health insurance
  
• Paid time off
  
• Vision insurance
  
• 50K-70K