We are seeking a highly skilled and experienced System Administrator to join our IT-Infrastructure & Operations team. The successful candidate will be responsible for providing support, including troubleshooting, incident and change management, and handling service requests.

Key Responsibilities

• Provide 1st level and coordinate 2nd level support for IT-related issues and service requests in the following fields:
• Microsoft Active Directory
• Server and Network Infrastructure (On Premisis and Cloud)
• Endpoint Management and Support
• Cybersecurity
• Phone Infrastructure, included Mobile Phones
• Business Applications (On-Premises and Cloud)
• Troubleshoot and resolve incidents in a timely manner
• Manage and implement changes in accordance with ITIL v4 Foundation principles
• Handle service requests and ensure they are resolved efficiently
• Collaborate with other IT teams to ensure seamless service delivery
• Maintain and update documentation related to support processes and procedures

Working time:

Mo - Fr: 08:00 – 17:00 or

Mo - Fr: 09:00 – 18:00

We offer:

• dynamic and supportive work environment
• opportunities for professional growth and development
• attractive salary
• meal tickets
• Christmas and Easter bonus

Key qualifications

• Relevant educational background in IT System Administration or System Engineering
• At least 3 years of experience in a similar role
• Fluency in English and German. French and Italian would be a plus
• ITIL v4 Foundation certification is a must
• Experience wit Jira ITSM-Tool and other Atlassian products is a plus
• Proven knowledgein Microsoft Azure, Microsoft Server and Endpoint management
• Proven knowledge in Networking
• Knowledge in Cyber Security is a plus
• Excellent problem-solving and communication skills
• Ability to work independently and as part of a team
• Strong work ethics, integrity and high level of accountability as well as willingness to take responsibility
• Microsoft or other IT Certifications are a plus

If you meet the above qualifications and are passionate about providing top-notch IT support, we would love to hear from you.

Company Description

Alpha Aftermarket Services SRL

www.alphas.ro

Our company, part of SAG (Swiss Automotive Group) family, provides services for the group, with a focus mainly on purchasing, accounting, and data management.

We are proud to be a reliable partner for the group while creating a dynamic working environment that promotes team spirit and individual development among our employees.

SAG AG

www.sag-ag.ch/en

The Swiss Automotive Group/ Autonet Group ("SAG") is one of Europe's largest automotive aftermarket suppliers with distribution networks in Switzerland, Austria, Hungary, Romania, Serbia, the Czech Republic, and other countries. As a strong partner in Europe, we are challenged in our growth course to constantly complement our experience with innovative ideas and to ensure our high quality.