**Location**: 8020 Graz, Austria _**(complete address will be shared upon confirmation)**_

‌**Schedule:** 2 days a week - 9AM to 5PM LT

‌**Estimated start date: ASAP.** The client will confirm the start date after the candidate clears the interview

**Scope of Work:** The Contractor will be responsible for the day-to-day support of the business users, front and back-office teams, and management. The candidate will be working as part of a global team providing support to other EU offices when needed. Duties will vary but can range from creating new user accounts to server maintenance. The ability to self-start and multi-task is a must.

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**Key Accountabilities of the Role**

Support day-to-day operational activities.

Provide end-user support for the Microsoft Office suite of apps and other daily operational software.
Windows Support

Keep records of equipment ownership/updated documentation

‌**Desired Skills and Experience**

3-5 years of professional experience, preferably with a software company

VIP Support

Video Conference Support (Teams Rooms
Advanced knowledge of the following operating systems and hardware:
Mac OS X (10+)
Windows OS (10 & 11)
Windows Server 20xx
Azure AD proficient
Autopilot administration
Intune knowledge

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**Competency in the following areas:**
Domain services (AD, DNS, DHCP)
Microsoft Office Suite
Imaging, packaging units for transit

‌**Tools:**
Laptop
Internet
Photo ID
USB

‌**Requirements:**

1. A copy of your latest CV
2. You will work as an independent service provider. We will need a copy of your “work permit” document.
3. Please confirm your earliest availability for this position.
4. Since when have you been living in Austria?
5. Please share your English and local language proficiency level.