Extending the Healing Ministry of Christ

HONG KONG ADVENTIST HOSPITAL – STUBBS ROAD is a reputable not for profit acute care private hospital serving international and local patients with a passion for excellence, a spirit of Christian service and a commitment to whole-person healing. Thanks to its state-of-the-art equipment and highly-skilled staff, our hospital offers all the advantages of a high-tech medical center where physicians and healthcare personnel provide patients with attentive care in a safe and comfortable environment. We are currently seeking enthusiastic, motivated, and qualified individuals.

Job Responsibilities

• Serve as the first point of contact for IT support inquiries via phone, email.
• Troubleshoot and resolve basic technical issues related to hardware, software (Microsoft products and hospital systems), and network connectivity.
• Assist users with password resets, software installations, and system access requests.
• Maintain and update knowledge base articles for common technical problems.
• Set up and configure workstations, printers, other IT equipment and mobile phone.
• Assist in new employees by setting up user accounts and IT resources.
• Manage IT ASSETS, including tracking computer equipment allocation, usage, and retirement processes.
• Performs other ad hoc duties as assigned from time to time.
• Advance duties
• Provide regular training sessions to hospital staff on various software & IT systems
• Root causes finding of operational malfunctions and provide resolutions.
• Escalate complex issues to Tier 2 support teams when necessary.
  
  

Requirements

• Higher Diploma in Information Technology or equivalent
• Fresh graduates are welcome
• Shift duties and Non-office hour IT support duties is required
• Ability to communicate clearly and concisely in verbal and written form.
• Manage job calendars and flows to ensure timely completion.
  
  

We offer a competitive remuneration package to suitable candidates. Please apply with full resume and expected salary to Human Resources Department, 40 Stubbs Road, Hong Kong or by fax 3651 8865 or Apply Now.

Candidates not invited for interview within 4 weeks may consider their applications unsuccessful.

All information provided by applicants will be used strictly for recruitment purpose only and they will be destroyed after 6 months.