Company Overview Hamilton Storage provides automation solutions to customers in life science and clinical research. The company develops modular, scalable systems that automate sample storage, management, and processing. Hamilton provides all the benefits of advanced automation without the complexity associated with installing, operating, and maintaining large-scale custom systems. Acquired in 2007, Hamilton Storage is headquartered in Franklin, Massachusetts, USA with R&D facilities co-existing in both Franklin, MA and Bonaduz, Switzerland. The decentralized R&D organization benefits both production and marketing and allows Hamilton to stay close to the local markets and respond quickly to market needs. Responsibilities * Provide level 1 IT support & Servicedesk troubleshooting * Ticketing system use/dispatching * IT inventory and procurement * Computer Preventative maintenance * Laptop and device configuration/staging/deployment * Documentation * Assorted IT tasks and application administration Qualifications * Basic Troubleshooting * Hardware Support Skills * Computer information systems basics * Documentation and communication skills * Remote Desktop software experience Education/Experience * Current high school enrollment in Computer Information Systems. About Hamilton * Diverse portfolio of exciting and innovative design projects * Tremendous opportunities for professional growth and advancement * Commitment to sustainable design * Solid Stable Company * Drug free workplace. Mid Salary