Client Introduction:

In this role, you will have the opportunity to work closely with one of our esteemed clients. This client is a global leader in the F&B industry, known for its commitment to quality and innovation. They have chosen Dautom as their trusted partner for their upcoming projects.

Job Summary:

Position: IT Support Specialist

Responsibilities:

• Provide technical support for POS, KOT, KDS, and QR menu systems.

• Manage menu creation, updates, and modifications on LS Central POS.

• Integrate and maintain online aggregator platforms for seamless order management.

• Configure and set up new F&B stores in LS Central, including POS, KDS, and KOT systems.

• Ensure smooth system operations and resolve technical issues related to restaurant IT systems.

• Collaborate with restaurant staff to address operational challenges.

• Train staff in using LS Central, KDS, and online platforms.

• Document systems, workflows, and troubleshooting processes.

Requirements:

• Strong knowledge of LS Central POS, KOT, KDS, and online aggregator platforms.

• Hands-on experience with Microsoft Dynamics 365 (certification preferred).

• In-depth understanding of restaurant operations and workflows.

• Familiarity with QR menu systems and integrations with third-party ordering platforms.

• Excellent problem-solving skills and ability to work in fast-paced environments.

• Strong communication and interpersonal skills to coordinate with staff and vendors.

• 3-5 years of experience in IT support roles, preferably within the F&B industry.

• Bachelor’s degree in IT, Computer Science, or a related field is preferred.

Preferred Certifications: • Microsoft Dynamics 365 Certification is highly desirable.

Dautom Company Introduction:

Dautom is a prominent name across the globe in IT consulting services. With a relentless commitment to innovation and excellence, we empower businesses to bolster their IT teams with top-tier talent.

Our greatest asset is our talented team of IT professionals. Our journey towards becoming an employer of choice has been built on a foundation of trust, respect, and unwavering support for our employees' growth and well-being.