Job Description

Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA). Our MISSION is to help ensure the security of the United States and its allies by providing high-hazard experimentation and incident response capabilities through operations, engineering, education, field, and integration services and by acting as environmental stewards to the Site’s Cold War legacy. Our VISION is to be the user site of choice for large-scale, high-hazard, national security experimentation, with premier facilities and capabilities below ground, on the ground, and in the air. (See NNSS.gov for our unique capabilities.) Our 2,750+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some of the more difficult nuclear security challenges facing the world today.

• MSTS offers our full-time employees highly competitive salaries and benefits packages including medical, dental, and vision; both a pension and a 401k; paid time off and 96 hours of paid holidays; relocation (if located more than 75 miles from work location); tuition assistance and reimbursement; and more.
• MSTS is a limited liability company consisting of Honeywell International Inc. (Honeywell), Jacobs Engineering Group Inc. (Jacobs), and HII Nuclear Inc.
  
  

Responsibilities

THIS IS A CASUAL POSITION WORKING A MAXIMUM 900 HOURS PER CALENDAR YEAR.

MSTS is seeking an IT Support Specialist I to join our Service Desk team as a casual employee.

Key Responsibilities

• Responsible for end-user desktop and service desk support.
• Support includes, but is not limited to, the installation, operation, maintenance, troubleshooting, repairing of:
• Equipment hardware peripherals:
• Including printers, scanners, and multifunction devices
• Software commercial-off-the-shelf (COTS)
• In-house applications throughout the Mission Support and Test Services organization.
• Specialty support may be required of Active Directory (AD), AD Group Policy Objects, Windows 7/10, Mac Operating Systems, Microsoft Office Suite, advanced support and setup of Microsoft Outlook.
• Perform other duties assigned by Management.
  

Qualifications

Due to the nature of our work, US Citizenship is required for all positions.

• Associates degree in MIS, Computer Science or related field or equivalent.
• Computer skills with Windows Operations Systems, Active Directory, and with software applications such as MS Office (Word, Excel, Access, and PowerPoint) and MS Outlook.
• Experience installing hardware and software for personal computing needs.
• Must possess excellent customer service skills.
• Ability to interface with all levels of personnel in a professional, effective manner.
• Good oral and written communication skills.
• Ability to multi-task and maintain organization in a fast-paced, changing environment.
• The primary work location will be at the Losee Road facility in North Las Vegas, Nevada.
• The work schedule is to be determined; employees can work 5/8's, 9/80's or 4/10's work-weeks. This is a casual position working a maximum of 900 hours per calendar year.
• Personnel may be requested by leadership to work in excess of 40 hours per week due to projects, activities, and emergences; critical operational demands may occasionally require off-shift work.
• Pre-placement physical examination, which includes a drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing.
• Must possess a valid driver’s license.
  
  

Ability to obtain a HSPD-12 Personal Identity Verification credential under the Department of Energy Order 206.2, ‘Identity, Credential, and Access Management,’ and Supplemental Directive NNSA SD 206.2, ‘Implementation of Personal Identity Verification for Uncleared Contractors.’

MSTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status or other characteristics protected by law. MSTS is a background screening, drug-free workplace.

Hourly pay range for this position is: $19.50 - $29.25.

Starting salary is determined based on the position market value, the individual candidate education and experience and internal equity.