We’re looking to hire and develop tomorrow’s leaders. Internships at Domedia are designed to provide undergraduate students the opportunity to gain hands-on experience working on challenging projects to allow you to gain real-world job experience & training with our business projects

Location : DoMedia, Malabe Office

About DoHost

DoHost, a part of DoMedia, is a premium web hosting provider dedicated to delivering high-quality hosting solutions to meet our clients’ needs. We’re looking for a motivated and tech-savvy intern to join our team, helping us maintain smooth operations, manage our website, and support our marketing initiatives to drive customer acquisition while gaining hands on experience.

Position Summary

As the IT Support & Operations Intern, you’ll be instrumental in keeping our systems running efficiently, managing our website, and supporting our growth. This is a unique opportunity for someone who wants hands-on experience in web hosting, technical support, IT operations, and digital marketing collaboration.

Key Responsibilities

• Handle Support Requests: Assist customers with technical issues, provide guidance on hosting services, and respond to inquiries.
• Maintain Servers: Perform regular maintenance and updates on servers to ensure optimal performance.
• Website Malware Removal: Implement malware detection and removal processes to protect customer websites.
• Manage New Customer Inquiries: Provide information about our services, assist with onboarding, and answer questions about hosting solutions.
• Implement New Technology: Assist in researching and deploying new tools and technologies that enhance service efficiency and security.
• Manage DoHost Website: Oversee updates, troubleshoot issues, and ensure the website is optimized for customer acquisition.
• Collaborate with Marketing Teams: Work closely with our internal marketing teams to support customer acquisition efforts and align on growth strategies.
  
  

Requirements

• Currently pursuing a degree in IT, Computer Science, or a related field.
• Good understanding of Linux, web technologies, and website management.
• Basic understanding of web hosting, servers, and online marketing.
• Strong problem-solving skills and a desire to learn.
• Excellent communication skills and a customer-focused approach.
• Ability to work independently and in a team setting.
  
  

What We Offer

• Hands-on experience across IT support, website management, and digital marketing.
• An opportunity to work with a dynamic team in a growing company.
• Mentorship and guidance from experienced professionals.
• Potential for full-time employment based on performance.