We are seeking an experienced IT Specialist to support its global operations, reporting to the IT Manager. The role involves providing technical support to both shore-based teams and vessel crews, managing desktops, servers, networks, and software systems.

Key Responsibilities

User & System Support  

- Provide technical assistance and support to company and ashore personnel  

- Troubleshoot, maintain, and optimize desktops, servers, networks, and software systems (both local and remote)  

Cloud & Infrastructure Management  

- Administer and manage cloud-based platforms such as Azure, Office 365, Active Directory, ERP systems etc.

- Oversee user accounts, mailing systems, mobile devices, and related services

- Maintain a secure, resilient, and high-performing IT environment across all company sites

Onboard Support & Vessel Attendance

- Travel to vessels to install, upgrade, and maintain IT and communication equipment  

- Diagnose and resolve issues related to onboard servers, workstations, networks, CCTV, and SatCom systems  

- Liaise with third-party vendors and coordinate repairs to ensure minimal downtime

Network & Security

- Manage and maintain network infrastructure including VLANs, firewalls, VPNs, VoIP, and Wi-Fi systems  

- Implement data backup strategies, security protocols, and monitoring tools  

- Perform OS installation, configuration, maintenance, and troubleshooting (Windows 10/11, Windows Server, Proxmox, Hyper-V)

Qualifications

- University degree in Computer Science, IT, or a related technical field  

- 3–5 years of hands-on IT support experience. Shore-based and vessel environments experience (desirable)

- Strong knowledge of enterprise infrastructure, onboard IT systems, and cloud technologies  

- Proven experience with network administration (firewalls, VLANs, VPNs, Wi-Fi, VoIP)  

- Familiarity with satellite communication systems and onboard IT equipment is highly desirable  

- Excellent command of English (spoken and written) is essential  

- Strong interpersonal skills, a proactive approach to problem-solving, and a customer-oriented attitude  

- Willingness to travel frequently

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Laptop
• Phone - Mobile Plan
• Lunch Meal Plan

Please send your CVs at [email protected] & Quote : ITspecialist/linkedin

All applications will be treated in strict confidence. By submitting your CV, you acknowledge that the personal data contained therein will be processed for recruitment purposes. Only candidates shortlisted for an interview will be contacted.