10+ experience in IT / IT ESService Delivery Management experience for large AMS programsAble to manage large teams in providing 24/7 support in onsite offshore modelCollaboration within team and with customer stakeholdersService mindset required- understand commitments, customer pain points and prioritiesExcellent verbal and written communication ( English only )Work closely with customer leadership Should be able to take end to end ownership Should have knowledge and experience in Manufacturing applications ( MES, Historian, Aspen tech IP21) Job Type: Full-time Pay: $100,000.00 - $140,000.00 per year Benefits: 401(k) Dental insurance Health insurance Schedule: Day shift Education: High school or equivalent (Preferred) Experience: Delivery Manager: 10 years (Required) Manufacturing: 10 years (Required) Work Location: In person