WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. Proudly recognized on the Top Workplaces USA list by USA TODAY, our team is dedicated to making McKinney one of the best places to work, live, and raise a family. That's why we exist. Join us and start making a difference today. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization (HPO). SUMMARY OF POSITION This position is responsible for the installing, administering, and troubleshooting security issues for the City of McKinney; and ensures the IT infrastructure and all computer-based and computer-generated assets of the city are appropriately secure and are maintained with proper authorized control within prescribed policies, standards, goals, and objectives. GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. * Learn and demonstrate an understanding of how team, department, and City goals are interconnected. * Contribute to a positive work culture. * Maintain regular and reliable attendance. * Ability to assess his/her work performance or the work performance of the team. * Contribute to the development of others and/or the working unit or overall organization. * Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. * Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES * Continuously monitors and reviews security alerts, logs, and reports generated by systems including SIEM platforms, firewalls, antivirus software, and intrusion detection systems (IDS). Identifies abnormal activity, potential threats, or misconfigurations, and escalate findings based on severity and response protocols. * Assists in the daily operation, configuration, and routine maintenance of security technologies such as SIEM systems, endpoint protection platforms (EPP/EDR), antivirus and malware defense tools, and physical access control systems. Ensures tools are kept up to date, properly configured, and generating actionable alerts. * Serves as the first line of defense by performing initial triage and analysis for security incidents. Investigate suspicious activity, validate alerts, and escalate incidents to senior analysts or SOC leads. Document response steps and support containment and remediation efforts. * Supports the execution of regular vulnerability scans across enterprise systems and networks. Works with IT teams to ensure that firewalls, intrusion prevention systems (IPS), and data loss prevention (DLP) controls are operating effectively and configured securely. * Maintains accurate documentation of security procedures, incident handling activities, remediation efforts, and compliance-related tasks. Contributes to internal and external audit readiness through consistent recordkeeping and adherence to policy requirements. * Assists in coordinating and delivering internal security awareness training, phishing simulations, and user education campaigns. Helps promote a security-first culture by encouraging safe computing behaviors and supporting compliance initiatives. * Collaborates with IT operations, infrastructure, and help desk teams to support vulnerability remediation, enforces security policies, and addresses configuration issues. Provides basic technical guidance to ensure security standards are consistently applied. * Stays informed of emerging cybersecurity threats, industry best practices, and new technologies through continuous learning and professional development. Shares relevant insights with the team and participate in internal knowledge-sharing efforts. * Generates reports on key security metrics, incident trends, and compliance status for review by senior security staff and leadership. Uses data to highlight areas for improvement and support risk-based decision-making. OTHER JOB FUNCTIONS: * Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS * Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). * Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. * Ability to produce desired work outcomes, including quality, quantity, and timeliness. * Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. * Ability to demonstrate foundational knowledge of IP networking, Routing & Switching * Ability to prioritize and organize effectively * Ability to work on multiple projects simultaneously * Ability to work both independently and with others * Ability to operate in a fast-moving, team-oriented, collaborative environment with tight deadlines[ * Knowledge of common protocols such as SSL, HTTP, DNS, SMTP and IPSec. * Knowledge of systems, networks (TCP/IP, DNS, VLAN, Operating Systems). * Excellent written & verbal communication skills. * Ability to work independently, as well as collaboratively. * Self-motivated with strong organizational skills. * Skill in problem resolution and troubleshooting. * Skill in principles of computer technology and systems analysis. * Willingness to expand and apply security knowledge, skills, and abilities to department initiatives. * Strong knowledge of information security standards, frameworks, and best practices. * Demonstrated knowledge of state and federal laws and regulations. MINIMUM QUALIFICATIONS Any work related experience resulting in acceptable proficiency levels in the below Minimum Qualifications may be an acceptable substitute. Bachelor's degree in Information Security, Information Systems, Computer Science, supplemented by a minimum of 1 (one) year in Information Security, Cyber Security; or a minimum of 5 (five) years in IT. Experience with security, vulnerability management, event monitoring/analysis, and endpoint protection. Hands-on experience with security devices and appliances. Certification in 2 (two) or more of the following: Information Security, Networking, and Systems Administration. Examples: CompTIA Security+, and CCNA. PREFERRED QUALIFICATIONS * At least 2 (two) years of hands-on experience in IT Support, Network Admin, or Service Desk. * Experience working in a highly regulated environment. * Experience with NGAV, SIEM, DLP, VPN, vulnerability scanning, firewalls, privileged access management, and active directory. * Evaluating security requirements associated with cloud-hosted environments and services, state and federal cyber security and data privacy laws and regulations * Certifications: Security+, CCNA, GSEC, or CEH CONDITIONS OF EMPLOYMENT * Must pass a drug screen and background check. * Must have Class C Texas Driver's License. * Must pass CJIS Certification due to access to secured areas and/or information. * Must obtain CompTIA Security+ certification within 6 months of employment PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (25 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Some tasks require visual and sound perception and discrimination and oral communications ability. WORK ENVIRONMENT There is limited exposure to environmental conditions The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status.