Intelligent Technical Solutions is your trusted business partner for all your Cybersecurity, Managed and Co-managed IT support, Risk & Compliance, Data Analytics, and Consulting services in Chicago, Detroit, Las Vegas, Los Angeles, Oakland, Olympia, Phoenix, Portland, Reno, San Francisco, Sacramento, and Seattle. We help your business meet and exceed its strategic goals as our top priority – it is what sustains and drives us. We leverage Next-generation security technologies to reduce your business risk. Our service offerings are designed and implemented based on a thorough review and understanding of your unique business processes. Our devoted team of managed IT service engineers and support specialists monitor your networks and servers 24x7 with a proactive approach to managing your technology. Intelligent Technical Solutions: We help businesses thrive by managing and securing their technology. We are growing! Be a part of our no drama, professional team of experts.

The Role

Job Description

• The Project Engineer (Infrastructure/Detroit) is dedicated to completing innovative technology projects, enhancing system capabilities, and fostering a culture of collaboration to directly address the unique challenges of the area.
• This position is key in in delivering project solutions to clients that exceeds expectations through careful understanding of client technologies and a thoughtful approach to problem solving.
  
  

Benefits

• Paid US Holiday
• Paid Time Off
• Comprehensive Health Plans
• Life and Accident Insurance
• Accident and Disability Coverage
• Company-paid training and certification
• Retirement Security
• Health & Wellness Program
• Salary Advancement
  
  

Ideal Profile

Expected Results

• Work with the Project Manager to champion the successful implementation of key projects, meeting client requirements and timelines.
• Drive the optimization of IT system performance and reliability by proactively addressing challenges.
• Enhance team collaboration and communication, contributing to the success of every project.
  
  

Prior Experience

• Demonstrated ability to execute projects successfully
• Technical proficiency in infrastructure components and systems.
• Technical proficiency in configuring and deploying various infrastructure changes, including firewalls, servers, networking, and wireless.
• Excellent problem-solving skills and a proactive approach to system optimization.
• Outstanding communication and collaboration abilities for effective stakeholder engagement.
• Client-focused mindset with a commitment to ensuring client satisfaction.
• Flexibility, adaptability, and a customer-centric approach to project execution.
  
  

Job Qualifications

• Experience working with remote teams is desired.
• Hands-on deployment and troubleshooting experience for different technologies including endpoints, servers, cloud technologies, networks, etc.
• Ability to work in a fast-paced, and at times high-pressure consulting environment.
• Experience using Professional Services Automation (PSA) tools or ticketing platforms such as ConnectWise is required.
• Prior experience working in a Managed Service Provider (MSP) environment supporting multiple Clients is preferred.
• Valid driver's license and access to a vehicle for client visits.
  
  

Required Areas Of Expertise

Candidates must have demonstrable experience in the following areas:

• Windows Server Environment Setup
• DNS and DHCP
• Storage Solutions such as NFS and SMB
• SharePoint, OneDrive, and Microsoft Teams
• Equipment Setup and Deployment
• Dell and HPE Server Chassis
  
  

Preferred Areas Of Expertise

Ideal candidates also have demonstrable experience in the following areas:

• Network Switches from Ubiquiti
• Firewalls from Sophos
• Wireless Access Points (WAPs) from Ubiquiti
• NAS solutions from QNAP and Synology
• Hypervisor Setup and Configuration
• Cloud Platform Deployments
• Azure AD and Cloud Server
• Apple MDM
• Data Storage Device Setup and Deployment
  
  

What's on Offer?

• Work in a company with a solid track record of performance
• Fantastic work culture
• A role that offers a breadth of learning opportunities