MDK, an innovative law firm, is seeking a Product and Program Manager to bridge the gap between MDK’s operations and technology teams. This role combines product management (defining needs and priorities) with project management (ensuring timely execution and alignment with business goals). The ideal candidate will have experience in both areas—strategic enough to create a product roadmap and tactical enough to manage delivery. You’ll collaborate with operations leaders, tech architects, and vendors to drive technology investments that align with business needs. As we embark on a major technology refresh, including modernizing our case management system and AI/ML capabilities, this role will be key in ensuring successful execution. Please apply with your resume and a brief cover letter outlining your experience in both product and project management.

Essential Duties And Responsibilities

Product Management (Strategy & Definition)

• Collaborate with operations, legal teams, and technology stakeholders to define business needs and translate them into clear technology requirements.
• Own the product roadmap, prioritizing feature development, new products, and operational tools to align with business goals.
• Evaluate buy vs. build options for technology solutions, balancing customization, cost, and efficiency.
• Advocate for end-users (internal teams and clients), ensuring technology solutions enhance efficiency, accuracy, and decision-making.
• Identify opportunities to integrate AI, automation, and data-driven insights into legal and operational processes.
  
  

Project/Program Management (Execution & Delivery)

• Lead cross-functional projects, ensuring timely delivery within scope and business priorities.
• Facilitate collaboration between operations, technology teams, and external vendors to ensure project success.
• Define and track project KPIs, proactively addressing risks and blockers.
• Engage business users throughout the development lifecycle, from requirements gathering to testing and rollout.
• Manage change adoption strategies, ensuring smooth transitions as new technologies are implemented.
  
  

Must-Have

Requirements:

• Experience in both Product Management and Project/Program Management.
• Proven ability to translate business needs into technology requirements and vice versa.
• Strong experience leading software development, data-driven applications, or enterprise technology projects.
• Deep knowledge of project management methodologies (Agile, Waterfall, hybrid).
• Excellent communication and facilitation skills, able to engage executives, legal teams, technical teams, and vendors.
• Experience managing vendor relationships and evaluating third-party technology solutions.
  
  

Nice-to-Have

• Experience with legal tech, case management, or process automation in a law firm or similar industry.
• Familiarity with AI, machine learning, or business intelligence in operational decision-making.
• Exposure to the Microsoft ecosystem (Power BI, Teams, SharePoint, Dynamics, etc.).
• PMP, PMI-ACP, or relevant product management certifications.
  
  

Schedule & Benefits

Our team works Monday through Friday, general business hours. After a successful orientation period, we offer a hybrid schedule, which allows our employees the flexibility to work from home and in the office. MDK provides a comprehensive benefit package, which includes:

• Medical, dental, and vision insurance.
• Company-paid short-term and long-term disability, as well as life insurance.
• 401(k) plan, with an employer contribution.
• Paid time off.
  
  

Additional Perks

• Paid time to volunteer in the community.
• Paid holidays.
• Casual dress code.
• The opportunity for career development and advancement.
  
  

Join MDK: Pioneering Uncommon Paths to Success

At MDK, we blend legal expertise with innovative technology to provide comprehensive legal and professional services. Since our inception in 2002, we've expanded our services to include residential mortgage, timeshare default services, a national bankruptcy practice, and title and closing services, reaching clients nationwide.

Our culture emphasizes support, well-being, and continuous growth. Through initiatives like our Culture Council and career development programs, we foster an environment where curiosity and collaboration thrive. We prioritize work-life balance with flexible hybrid work arrangements and a robust Volunteer Time Off program.

MDK has been recognized as one of the Best Places to Work by Columbus Business First magazine and honored with the Best Law Firm designation by US News and World Report. Join us to explore your potential and contribute to our mission of creating uncommon paths to success.

Thank you for considering MDK as your next career destination.

Click this link to learn more about our benefits: MDK Benefits

Learn more about MDK by visiting Attorneys & Professional Services | MDK (mdklegal.com) or visit us on LinkedIn or Instagram.

The Manley Law Firm LLC d/b/a MDK and affiliates are Equal Opportunity Employers. We have a no tolerance policy for discrimination at our workplace. We are committed to working with and providing reasonable accommodations to all applicants. We respect everyone from fair wages to equal opportunities for growth and movement here at MDK.