Analyze and complete business requirements from large and complex client environments and perform required research and investigation to identify and create thorough, accurate technical solution proposals based on client requirements
Respond to customer inquiries within time limitation (i.e RFP, POC)
Able to work in a fast paced and high stress environment
Prepare accurate scope of work, cost estimates for professional services, and good negotiation skills
Regular direct engagement with existing clients to ensure our products and services meet their requirements, able to look for opportunities to upsell and/or tech refreshments
Review project scope / project contract, check detailed SLA is aligned with our capability to deliver (legality)
Develop overall solutions, including high-level design, statements of work, pricing, and service design.
Coordinate with Business team, Project team, and Engineer team
Requirements
Bachelor Degree or equivalent in Computer Science, Information Technology or a related field
Previous work experience as Manager/Team Leader/Senior IT Presales for 5+ years, in IT industry, preferably with focus portfolio on Banking and FSI sector
Proven experience as people leader, able to manage and cultivate a culture of high-performance team. Experience managing a team of 5+ team members.
Strong problem solving, prioritization skills, detail oriented, a high level of accuracy is mandatory.
Strong presentation skills, negotiating, self-organized and able to deliver results with minimum supervision
Excellent interpersonal and communication skills ability, collaboration skills and team work oriented, experienced working in fast paced environment
Good understanding of business concepts and the application of technology in real world scenario which provides real value for our customers, hands-on experience in design, implementation, delivery and support of IT projects.
Familiar with Enterprise scale IT technology, or IT core financial system
Well proven experience in preparing RFP (request for proposal) and Technical Proposals and manage POC (proof of concept)
Preferably have certifications and/or proven experience of working with Network Security Technologies, Firewall, Intrusion Detection/Prevention, VPN, Network Segmentation, Endpoint Security, Advanced Threat Detection, Data Loss Prevention, Data Protection
Preferably have previous experience and exposure in working with Cisco, Huawei NetEngine, Aruba, Fortinet, Thales HSM, Ultimaco, Sophos, Crowdstrike, F5, Cambium, Arista
Previous hands-on experience working with configuration of Network and security technologies
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