🎤 Why voize? Because we’re more than just a job!

At voize, we are revolutionizing the care industry with AI: Care workers simply speak their documentation into their smartphone, and our AI automatically generates the correct entries. This saves each care professional an average of 39 minutes per day, improves documentation quality, and makes their workday significantly more efficient and enjoyable.

voize is Y Combinator-funded, already used in over 600 care facilities, and has grown 100% in the last 90 days. Our customers save over 3.5 million hours annually—time that is spent on people instead of paperwork.

But this is just the beginning. With our proprietary voize AI, we are not only transforming the healthcare industry but also have the potential to create value across multiple industries—from healthcare to inspections.

As a dynamic team, we combine cutting-edge technology with social impact.

💡 Your Mission: Build Strong Partnerships

We are looking for a IT Operations Manager (m/f/d) you act as the Swiss Army Knife of the company and help voize to achieve operational excellence. You strive for constantly improving our internal processes and enabling your coworkers to be as efficient as possible and to be able to focus on what really matters.

🚀 Your Daily Business – No two days are alike

• Process Optimization & Automation: Streamline workflows and supercharge efficiency with smart GenAI solutions.
• Equipment & Device Management: Own all internal hardware and manage mobile devices (MDM).
• Cross-Functional Project Coordination: Keep projects on track, document key decisions, and drive execution across teams.
• Internal Tools & Workflows: Keep Notion, Slack, Google Workspace, and other tools organized and humming smoothly.
• Data Protection & Compliance: Be the go-to for data privacy topics, manage non-product TOMs, certifications, and stay ahead of GDPR and the AI Act.
• Reporting & Metrics: Pull data, update dashboards, and support reporting for leadership and investors.
• High-Impact Projects: Jump in on urgent, high-leverage initiatives to help us scale fast and smart.
  
  

🤝 Your Skillset – What You Bring To The Table

• Strong technical foundation – You don’t need to be a developer, but basic coding skills are a big plus. You should be comfortable working in technical environments and collaborating with engineering teams.
• Hands-on experience with automation and GenAI tools – You’ve used or even implemented tools that streamline workflows, improve efficiency, or enhance user experiences. Ideally, you’ve experimented with or applied generative AI solutions to real-world challenges.
• Familiarity with MDM tools and device management – You know your way around mobile device management systems, have experience with hardware inventory processes, and feel comfortable managing Android and MacOS devices in a professional environment.
• Solid understanding of data privacy and compliance – GDPR is second nature to you. You’re up to date with the latest developments around the EU AI Act and ideally have exposure to ISO 27001 or similar standards. Certifications are a plus but not a must.
• Data-savvy mindset – You’re confident collecting, analyzing, and presenting data in a clear and actionable way. You know your way around Excel and Google Sheets, and you understand how to turn numbers into insights that drive decisions.
• Quick learner with a proactive attitude – You love jumping into new topics, figuring things out, and finding solutions. You don’t wait to be told what to do – you take initiative and enjoy making things better, smarter, and more efficient.
• Fluent in German (C1) and English (C1) to effectively engage with local and international partners.
  
  

🌱 Growing Together – What You Can Expect At Voize

• Become a co-creator of our success with virtual stock options.
• Our office is in Berlin, with a flexible remote work culture.
• We provide flexible working hours because you know best when you work most efficiently!
• Access to various learning platforms (e.g., Blinkist, Audible, etc.).
• We have an open culture and organize regular work weeks and team events to collaborate and bond.
• We are a fast-growing startup, so you'll encounter various challenges, providing the perfect foundation for rapid personal growth.
• Your work will make a real impact, helping alleviate the workload for healthcare professionals.
• Free Germany Transport Ticket and Urban Sports Club membership.
• 30 days of vacation – plus your birthday off.
  
  

✨ Ready to talk? Apply now! 🚀

We look forward to your application and can’t wait to meet you – no matter who you are or what background you have!