Job Overview

Working as an IT Operations Engineer, you’ll be managing infrastructure, operating systems,

responding to incidents, keeping the environment secure and automating repetitive tasks.

Key Responsibilities

• infrastructure management
• managing Linux and Windows environments
• proficient in the command-line (RHCSA/RHCE certification or equivalent)
• virtualization
• managing virtualized environments (VMWare)
• containerization
• docker, podman
• Kubernetes, openshift
• networking
• firewall rules
• DNS, DHCP
• network storage (NFS/NAS, SAN, CIFS/SMB)
• load balancing
• automation
• scripting knowledge to automate repetitive tasks
• building and integrating tools that will assist in improving system availability,
  
  

reliability, and performanceo utilizing CI/CD tooling to automate (Azure DevOps, Jenkins)

• configuration management
• enforcing configuration (Ansible, Puppet, Chef)
• monitoring and troubleshooting
• performance monitoring
• proactive identifying problem areas of a system, i.e. software bugs,
  
  

misconfigurations, bottlenecks

• trend analysis
• incident and problem management
• coordinating incident management and service restoration
• capacity planning
• service level management
• proactive monitoring and adherence to SLAs
• holding IT Engineering, Security and Architecture accountable for remediation of
  
  

any SLA degradation

• IT Key Controls
• ensuring that IT is ‘in CONTROL’ by holding IT groups accountable for adherence
• collating and providing necessary evidence to Auditors for these controls
• disaster recovery (DR) & business continuity planning (BCP)
• high availability and resilience patterns
  
  

, ING Hubs