Salary: $50.76 to $55.87 hourly

Description

We are looking for an experienced IT Manager to join our team on a contract basis in San Francisco, California. In this role, you will oversee the management and support of a Mac-based technical environment, ensuring smooth operations and optimal performance. This position requires a hands-on leader who can efficiently handle device management, user support, and system monitoring.

Responsibilities

• Manage and maintain a Mac-based technical infrastructure, including device configuration and operating system updates.
• Oversee employee onboarding and offboarding processes, ensuring seamless access to required systems and tools.
• Monitor service metrics and address system anomalies to maintain a high level of operational efficiency.
• Provide troubleshooting and support for tools such as Google Workspace, Zoom, Slack, and related software.
• Administer and optimize endpoint management systems like Jamf Pro for device management.
• Ensure secure and efficient user authentication through Okta and similar services.
• Collaborate with team members to enhance IT workflows and improve system reliability.
• Maintain accurate documentation for IT processes and procedures.
• Utilize Jira to track tickets, report metrics, and identify areas for improvement.
  
  
  

Requirements

• Proficiency in managing a Mac OS environment, including device support and configuration.
• Hands-on experience with Jamf Pro for endpoint management.
• Strong knowledge of authentication tools like Okta.
• Familiarity with Google Workspace, Zoom, and Slack for workplace collaboration.
• Proven ability to monitor and analyze IT service metrics.
• Excellent leadership and communication skills to guide team members and collaborate effectively.
• Experience with Jira for ticketing and reporting.
• Ability to troubleshoot and resolve technical issues efficiently.
  
  
  

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit

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