About Us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About Energy Systems

We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry.

About The Role

• Provide 1st line IT support by phone and email in AP time zone for DNV users worldwide
• Create cases for each user request
• Restore normal service agreed at 1st line as quickly as possible. Typical cases handled in GSD are client issue (win11, office365), permission management, application installation issue etc.
• Liaise with specialized support groups to achieve solutions. Make sure all the cases get followed properly.
• Promote a positive customer experience with IT support.
• Participation in other task/projects per requests.
  
  

What we offer

• Being part of a truly international company with more than 150 years of heritage in a transitioning industry.
• Learning and Development.
• Working with great colleagues who value teamwork and team development.
• Building a professional network through experts within DNV.
• Free Lunch.
• Flexible working hours.
  
  

*Benefits may vary based on position, tenure/contract/grade level*

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

About You

• 3-4 grade in university, computer science or a related field is preferred
• Have basic knowledge about win11, office365 etc.
• Have proficiency in English – spoken and written is a must
• Be customer-oriented and have effective communication skills
• Good at time management
• Maintain a high team spirit and have a proactive attitude