Details IT Infrastructure Support Intern Service Express is looking for an IT Infrastructure Support Intern to assist with help desk support, system administration tasks, including Active Directory and Group Policy updates, Office 365 support, printing, and security products such as Crowd Strike anti-malware and Proofpoint web filtering. There will also be exposure to network administration responsibilities, including monitoring network utilization and helping support overall network performance. What does an IT Infrastructure Support Intern do? * Providing support on varied levels to our end users * Assist with the O365 platform * Assist with the O365 ticket escalations and infrastructure projects * Assist with system updates in addition to helping users identify and diagnose hardware and software problems * Support the team on special technology projects and initiatives as needed * Provide support for applications supplied by the infrastructure team Are You a Fit for This Role? * Passion for technology * Love tinkering, troubleshooting and problem-solving * The desire to learn new technology * Knowledge of Office 365 preferred * Enjoy collaborating with a team and a positive "can do attitude" * Strong customer service orientation * Excellent interpersonal and communication skills Other: * Salary range $16 - $20/hr * In-office, Monday-Friday, 8 am to 5 pm (flexibility with school schedule) * Travel between Sparks and Broadmoor offices - must have access to vehicle/drivers license Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas. We process your information in accordance with our Privacy Policy. For European residents, click here to review our fair processing notice. Ready To Join Us? We're always looking for passionate life-long learners to join our growing team. If you think Service Express is the right place for you, apply today! If you know someone who would be the right fit, share this opportunity.