Company Profile

Freedom Business Services (Pvt) Ltd is a fully owned subsidiary of Freedom Finance Australia that is engaged in the financial planning industry in Australia. Freedom Business Services provides offshore support for the business activities of the organization.

Job Overview

We are looking for a motivated and detail-oriented IT & HR Support Intern to support our Human Resources and Information Technology departments. The ideal candidate will play a dual role in handling administrative HR tasks and providing first-level IT support. This position requires a blend of technical knowledge, interpersonal skills, and administrative capabilities.

Responsibilities

IT Support:

• Provide basic technical support to employees (hardware/software troubleshooting, password resets, etc.).
• Set up and configure new workstations, laptops, and user accounts.
• Assist in maintaining inventory of IT assets and office equipment.
• Coordinate with external vendors for IT maintenance and procurement.
• Help ensure data backups and cybersecurity protocols are followed.
• Assist in ad hoc work that may arise within the scope of IT functions.

Human Resources Support:

• Assist with recruitment processes including job postings, screening resumes, scheduling interviews, and coordinating with candidates.
• Maintain and update employee records and HR databases.
• Support in managing internal communication platforms (emails, HR portals, etc.).
• Help conduct employee engagement activities and initiatives.
• Ensure compliance with company policies and procedures.
• Coordinate employee training sessions and performance evaluations.
• Perform Account payables/good receivals and Banking correspondences.
• Handle day-to-day HR administrative tasks.

Requirements

Education:

• Currently pursuing or recently completed a High School Diploma, HND or Degree qualification in IT, HR, Business Administration, or related field.

Skills:

• Basic understanding of HR principles and IT concepts.
• Technical proficiency with MS Office, Windows/Mac operating systems, and common office software.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Familiarity with HR software/tools is a plus.

Personal Characteristics

• Proactive problem solver with a customer-service mindset.
• Ability to handle sensitive information with confidentiality.
• Able to work independently and as part of a team.
• Ability to meet deadlines and timely execution of plans.
• Attention to detail.
• Self-motivated.

Additional Information

• Flexible Working Arrangements.
• This is a full-time position.
• Competitive salary and benefits package.
• Freedom Business Services (Pvt) Ltd is an equal opportunity employer.