ECS is seeking a Journeyman Computer User Support Specialist to work in our Ann Arbor, MI office. Job Description: Helpdesk technician with a diverse set of skills and experience including computer network and server support. The ideal candidate will be team oriented, self motivated, and have medium to large environment experience supporting IT solutions involving Microsoft Active Directory, Group Policy administration, VMware vSphere administration, SAN storage, Microsoft Server 2008/2012 and Cisco Networks certification preferred. Candidate should have strong customer service experience and be willing to participate in general helpdesk support tasks such as creating and routing tickets. Candidate should be able to participate in vulnerability remediation including patching of servers, switches and other network devices. Scheduling flexibility and willingness to participate in regularly scheduled after hours maintenance rotation preferred Required Skills: Helpdesk experience Experience using ServiceNow ticketing system Microsoft Server (2008 and later) Configuration Administration Active Directory Administration Familiarity with Microsoft desktop operating system (Windows XP, 7,10, 11) Lotus Notes experience Associates Degree Desired Skills: Cabling experience Microsoft server 2008, 2012 configuration/administration experience, Certification preferred VMWare VSphere administration experience Cisco switch administration experience, certification preferred Fortinet administration experience SAN administration Avaya phone system administration SCCM Administration Patching of servers, switches and other network equipment Familiarity with Tenable Nessus Python, JavaScript, and PHP ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans. ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3000+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People. Job Type: Full-time Pay: $55,000.00 - $65,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday Ability to commute/relocate: Ann Arbor, MI: Reliably commute or planning to relocate before starting work (Required) Education: Associate (Required) Experience: Computer network and server support technician: 5 years (Required) Security clearance: Confidential (Preferred) Shift availability: Night Shift (Preferred) Day Shift (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person