Job Description

The IT Director – Core Infrastructure Services (CIS) plays a crucial leadership role in deploying and effectively utilizing technology to support the university’s mission and strategic plan. This position is responsible for planning and directing administrative and operational activities related to Core Infrastructure Services and developing and guiding the implementation of CIS policies. The IT Director analyzes trends and legislated activities related to CIS, Information Technology Services (ITS), and university policies, budgets, and technology directions. As the CIS/ITS representative, the IT Director provides direction and guidance to IT professionals across the campus.

Education and Experience

Bachelors degree in a technical field is required with at least ten or more years of relevant and progressively more responsible experience in providing leadership and supervision in higher education technology services. A Masters degree is preferred.

Skills and Knowledge

• Proven experience in a leadership role(s) within Core Infrastructure Services or related IT management positions.
• Excellent leadership, communication, and interpersonal skills with the ability to collaborate effectively across departments.
• Strong expertise in managing and implementing core infrastructure services, including Endpoint, Compute, Cloud, and Data Infrastructure.
• Strong analytical and problem-solving abilities to address complex infrastructure challenges.
• In-depth knowledge of cybersecurity principles, best practices, and compliance requirements.
• Relevant certifications (e.g., ITIL, CISSP, CCNA) are desirable but not mandatory.
  
  

Responsibilities

• Leads the division in development and implementation of technology strategies and policies. Deploys resources to achieve objectives that align with the university’s mission and support its strategic plan. Directs administrative and operational activities of Core Infrastructure Services, including Endpoint, Compute, Cloud, and Data Infrastructure. Monitors and analyzes technology trends, legislation, and industry best practices to inform decision-making and strategic direction.
• Meets on policy and technology issues with administrators, faculty, staff, and students of all levels. Works with leadership of other departments within academic and administrative units. Facilitates continuous improvement of division and campus-wide services and processes. Makes decisions that affect many departments and often the entire University. Has substantial latitude for independent action.
• Provides hands-on expertise and guidance to other IT leaders in one or more specialized technology areas.
• Implements and maintain robust security measures to protect the university’s core infrastructure services from potential threats and cyber-attacks. Ensures compliance with relevant industry standards, data protection regulations, and university policies.
• Accountable for budget planning and controlling expenditures. Collaborates with relevant stakeholders to plan and manage budgets for CIS projects and initiatives. Optimizes the allocation of technology resources to meet the university’s academic and administrative needs. Recommends, specifies, or approves purchase of hardware, software, supplies and outside services for division, other areas, and sometimes the entire University. Responsible for recruitment, selection, supervision and development of staff division-wide.
  
  

Physical Requirements

Not Applicable

Tools/Equipment

Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About The Syracuse Area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community

Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.