Summary: As the IT Delivery Project Manager, you will be responsible for leading and developing the teams focused delivery sustained development and integration work within Salesforce CRM environment throughout the organization. This role involves overseeing the end-to-end integration and back end development process and management of Salesforce platform operations following agile delivery models to ensure the successful delivery of high-quality solutions for the business. Guide and lead team of technical Salesforce Developers and ensure compliance with the organization policies and applicable laws. Essential Duties and Accountabilities, but are not limited to the following: Create project plan for development, configuration and any necessary updates against the IT stack in alignment with the overall business objectives and organizational technology roadmap. Collaborate with senior management to define and refine the technology vision, ensuring it meets the evolving needs of the telecommunications industry. Oversee the planning, execution, and delivery of development, continuous maintenance and system integration projects related to Salesforce CRM (Order Management, CPQ, Apex development). Ensure that projects are completed within scope, on time, and within budget constraints. Collaborate with multi-functional teams, including product management, network operations, and customer support, to ensure seamless integration and interoperability of Salesforce solutions. Work closely with HR and project managers to allocate resources effectively, ensuring optimal productivity and project success. Evaluate and maintain relationships with third-party vendors and partners. Participating in problem resolution efforts and post-incident reviews Education and Experience: Bachelor's degree in is required Fully Bilingual (Spanish and English) is required 4-5+ years’ of proven experience managing the designing, configuring, testing and supporting Salesforce configurations, development and maintenance project portfolios Must have experience managing Salesforce platform operations, enhancements, etc. Solid knowledge of Apex development, Configure Price, Quote (CPQ), Order Management (OM) and Enterprise Product Catalog (EPC) In-depth knowledge of BSS and OSS concepts, technologies, and implementation best practices. Excellent communication skills for effective team collaboration and stakeholder engagement. Strong knowledge of IT infrastructure, including items such as networking, data centers, messaging, mobility, servers, storage, databases, virtualization, and voice Direct experience with Agile delivery methodologies and able to drive Agile adoption. Plus: Prior experience in the telecommunications industry is a plus Previous experience with hands-on development/configurations of Configure Price, Quote (CPQ), Order Management (OM) and Enterprise Product Catalog (EPC) is a huge plus Job Type: Full-time Pay: From $70,000.00 per year Compensation Package: Yearly pay Schedule: 8 hour shift Monday to Friday Application Question(s): What are your salary expectations? Experience: Salesforce: 6 years (Required) IT project management: 5 years (Preferred) Language: Spanish (Required) English (Preferred) Location: San Juan, PR (Municipio de San Juan) (Required) Work Location: In person