What is our purpose?

We specialize in IT strategy planning for IT Professionals and organizations that view technology as an integral part of their business success. We partner with clients to create a technology vision that serves the business now and for its future. We offer consulting, strategies, and services customized to each client to drive business objectives using technology.

How do we operate?

Our culture is fast-paced, dynamic and flexible. We focus on collaboration and delivering IT excellence, while maintaining a work atmosphere that is committed to each of our employee’s engagement and growth. Verus is Latin for “true”. We chose this because we are committed to doing what we say we will do, and when we say we will do it. Verus believes that building long-lasting, sustainable relationships with our client partners and team members truly differentiates us.

Why work at Verus?

Besides the opportunity to work with our amazing team of dedicated technology professionals, Verus offers a unique opportunity for technology growth; due to the diverse nature of our clients, our engineers see more in a given week or month than most engineers see in a year.

What do IT Consultants do? 

We are seeking a highly skilled IT Consultant to provide intermediate-level expertise in designing, implementing, and maintaining IT systems for our clients. This role involves supporting clients with tailored technical solutions, troubleshooting moderately complex issues, and ensuring system reliability, security, and efficiency. The engineer will also be responsible for keeping detailed documentation and work logs, as well as provide technical support both remotely and on-site to ensure client satisfaction and system functionality.  

This position will work onsite in Coon Rapids, MN

Key Responsibilities 

• Conduct assessments of client IT environments to identify areas for improvement. Provide recommendations for system upgrades, optimizations, and new implementations. Collaborate with clients to understand their business needs and align IT solutions accordingly.  
• Deploy and configure IT systems, including servers, networks, and storage solutions. Ensure seamless integration of new systems into existing infrastructure.  
• Manage and maintain servers, including performance tuning, patching, and updates. Monitor server health and address potential issues proactively.  
• Configure and troubleshoot network devices such as routers, switches, and firewalls. Optimize network performance and ensure secure connectivity.  
• Implement security measures to protect client systems and sensitive data. Conduct regular security audits and recommend improvements.  
• Set up and monitor backup systems to ensure data integrity and disaster recovery readiness. Test recovery procedures to guarantee reliability in case of system failures.  
• Address escalated technical issues from Level 1 support teams. Provide timely solutions to moderately complex system problems.  
• Provide technical support to clients both remotely and on-site. Troubleshoot and resolve issues to ensure minimal disruption to client operations.  
• Record time spent on resolving support requests and project tasks. Provide detailed reports to clients on task completion and resource allocation.  
• Maintain accurate records of system configurations, troubleshooting steps, and time entries. Create user guides and technical documentation for client systems.  
• Work closely with client IT teams and other engineers to deliver seamless solutions. Participate in team meetings to discuss project progress and challenges. 

Who fits? 

• College Degree preferred but not required. 
• Significant experience managing Microsoft 365 environments. 
• Good communication and interpersonal skills capable of maintaining strong relationships. 
• Strong organizational skills with an attention to detail. 
• Excellent analytical and problem-solving abilities. 
• Thrives in a team environment with the ability to deliver individual results. 
• Time management skills with the ability to meet deadlines. 

Benefits & Compensation: 

• Healthcare Benefits offered 
• Utilization compensation bonus 
• On-call compensation 
• Free home-cooked breakfast Wednesday and Friday, with snacks and a stocked fridge full of edibles and refreshments the entire week 
• Salary commensurate with experience - monthly performance bonuses based on utilization and efficiency.  
• Exceptional retirement options with competitive match 
• Career focused continuing education reimbursement 
• Family Friendly 
• Flexible schedule 

The anticipated annual salary begins at $80,000, with potential for a higher amount depending on experience and skills. 

Verus is committed to creating an inclusive environment and is proud to be an equal opportunity employer. Verus recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.