FedTec is seeking IT Business Systems Analyst who will work with management to prioritize business, and information needs and to locate, define and document new process improvement opportunities.

Position : IT Business Systems Analyst

Location: Hampton, VA(Onsite)

Key Responsibilities:

• Ability to identify data from primary or secondary data sources.
• Ability to Identify, analyze, and interpret trends or patterns in complex data sets.
• Identify work elements in detail and develop work standards and method improvements.
• Develop procedures, forms, and work measurements to effect methods improvement, work simplification.
• Create presentations and charts for informative and accurate dissemination of data and trends.
• Develop methods to determine performance within the department and identify trends.
• Write and/or edit manuals for uniform use of new or revised procedures and policies.
• Perform independent or collaborative market research for the purposes of information gathering in support of proposal or solicitation development.
• Interpret data, analyze results using statistical techniques and provide ongoing reports.
• Develop and update technical documentation and content adhering to format, structure, and style guidelines.
• Proficiency in writing clear and concise technical and non-technical materials using authoring tools.
• A self-starter and quick learner with excellent written and oral communication skills and an eye for pertinent detail.
• Ability to listen and effectively translate complex technology discussions into workflows, requirements, business processes and policies.
• Ability to complete assigned deliverables within strict timelines and work well in a fast-paced project environment.
• Keen attention to detail.
• Delivery of product with strict adherence to deadlines and timelines.
• Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures.
• Performs other related duties as assigned.
  
  

Required Skills & Experience:

• Candidates who have cross-functional experience in the technology industry with writing experience preferred.
• Candidate must be a fast learner, self-motivated, and able to manage multiple deliverables simultaneously.
• Major/concentration in Information Systems, or Technical Communications a plus
• Work collaboratively with SME experts to coordinate and edit material.
• Ability to learn and understand functionality of varied enterprise systems and software applications.
• Ability to lead JAD sessions and/or facilitate meetings to extract requirements for a scope of work or a development project.
• Ability to translate technical details into functional business language.
• Support software testing documentation activities as required.
• Working knowledge of technology and engineering processes
• Ability to effectively convey information and work well in a structured environment.
• Ability to communicate effectively with different levels of management and within the business administrative, functional, and technical communities.
• Good critical and analytical thinking.
• Proven ability to self-edit work effectively as well as to write clear, concise and comprehensive documentation on complex, multi-level technical issues, including storyboard creation and development.
• Excellent organization, strong written/verbal communications and writing styles with an eye for detail.
• Ability to grasp complex software, learn quickly and work within tight deadlines.
• Ability to handle multiple tasks simultaneously and meet multiple deadlines.
• Excellent written and verbal communication skills.
• Sample work will be requested.
  
  

Qualifications:

• Bachelor’s degree or equivalent work experience, certifications, and training
  
  

About FedTec: FedTec is a Woman-Owned Small Business headquartered in Reston, VA, with additional locations in over 40 states. We are a dedicated team of visionary individuals committed to innovative technology and forward-focused methods. Our mission is to modernize and redefine the future of public sector agencies and the people they serve, through innovative technology-powered solutions and exceptional operational support. We provide world-class digital consulting, infrastructure, and cyber security services. As an Equal Opportunity Employer, we consider all qualified applicants without regard to disability, protected veteran status, or any other status protected by law. We are committed to a fair and inclusive workplace where advancement is based on merit, skills, and contributions. When you join FedTec, you become part of a family. We prioritize your safety, health, and happiness through our FedTec Total Well-Being program, which includes:

• Health & Wellness: Medical, dental, and vision plans with Telehealth virtual care and resources for physical and mental well-being.
• Time to Recharge: Generous paid time off to relax and rejuvenate.
• Financial Security: 401(k), company-paid short- and long-term disability, life insurance, and additional voluntary coverage.
• Life & Family Support: Employee Assistance Program (EAP), Pet Insurance, and Prepaid Legal services.
• Recognition & Growth: The FedTec Applause program rewards outstanding contributions, while our Learning & Development programs support your career growth.
• Fitness & Wellness: The FedTec Fit Program includes an on-staff Fitness Coach, personal and group training sessions, company fitness challenges, and ongoing wellness support.
  
  

Visit https://fedtec.com/ to learn more about who we are and where you can make an impact!