IT Business Analyst
Department : LDS Maintenance (BP15883)
Job Overview
UD Trucks is known for our pioneering technologies and products within the commercial automotive industry. You will be involved in the run-time and one-time deliveries of Retail & Salesforce Solutions together with smart, modern and diversified colleagues around the world.
The Business Analyst mainly works on the requirement management process and coordination in projects or runtime delivery, supports business in prioritization of scope and in selecting/designing optimal IT solutions based on stakeholder and end user needs. Business Analyst, which has excellent solution understanding combined with related process knowledge, responsible for managing the solution(s) in collaboration with business & process stakeholders.
Responsibilities And Duties
Plan, executes and leads all activities concerning gathering and management of system requirements and system modelling.
Provide visual design considering from end user perspective.
Responsible for the documentation concerning both functional and non-functional requirements.
Understand complex issues and identify opportunities and risks.
Recommend alternative solutions and identify deficiencies when necessary.
Propose changes that make the software product more efficient and/or reduce operation or maintenance cost.
Propose prioritization of changes in the solution.
Provide process and functional application support (business solution support) within the dedicated solution area.
Provide process and functional application support (business solution support) within the dedicated solution area.
Support quality assurance activities of end user support, for example root cause analysis, end-to-end support quality etc.
Support process and solution key user network(s).
Execute trainings together with process and solution key user and business stakeholders.
Facilitate global workshops cross site according to recommended methods.
Continuously work to improve existing ways of working.
Mentor and share experience with Business Analysts at previous step and/or deliver internal training in Business Analysis or User Experience methods.
Minimum Qualifications
Bachelor and/or Master degree with majors in, but not limited to, computer science, software engineering, automation, electrical engineering, information technology, etc..
Strong communications skills and good service mindset.
Good learning agility, strong interesting in IT career development.
Strong initiative-taking and follow-through skills, strong ownership and sense of responsibility.
A good team player.
Good thinking and problem solving skill.
Good understanding in general business knowledge, experience on automotive industry is a plus.
Good understanding in application development process.
Ability to work effectively in a flexible, changing and challenging environment, manage multiple activities and priorities and work well under pressure.
Excellent oral and written Japanese.
Salesforce platform experience is a plus.
About UD Trucks
Part of the Isuzu group, UD Trucks is a global leading international commercial vehicle solutions provider headquartered in Japan. At UD Trucks, we are defining the next generation of smart logistics solutions through advanced innovations in automation, electro mobility and connectivity. UD Trucks develops, manufactures and sells a wide range of heavy, medium and light-duty trucks, operating in more than 60 countries across all continents. Our trucks and people go the extra mile for our customers and business partners, day in and day out.
We are an 8,000+ strong team of colleagues with 40 nationalities who bring diversity and passion in delivering our products and services. We trust each other, work collaboratively and embrace change. At UD Trucks, our purpose is Better Life – to make life better for people and the planet. We have developed a culture that promotes:
Diverse and friendly culture – Strong culture of diversity and inclusion, organizing annual events, daily activities and open communication platforms including various internal voluntary networks.
Empowered growth – Global exposure and growth opportunities across functions and countries through internal mobility system and self-driven career opportunities, building a learning organization by enabling self-managed learning supported by the UD Academy.
Flexibility with trust – We continue to fully support both remote working (where and when applicable) and flexible working hours, we actively encourage our colleagues to maintain a good work/life balance. You will have the autonomy and flexibility to split your working time between both our wonderful, modern and equipped HQ and remotely.
Be part of our journey to create Better Life for society, for our customers and for yourself. UD Trucks is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our colleagues.