Job Description

IT Business Analyst

Location: AWG Support Center

Department: Information Technology

AWG is in search of the best IT Business Analysts to support our strategic, business-transforming projects in Information Technology Service and Support. This role assists with the prioritization of needs and serves as a liaison between AWG employees, vendors and retailers that use AWG’s Data and Analytics applications and systems. This role will work closely with leadership and internal customers as we reshape our application portfolio using business process understanding, appreciation for simplicity and quality, critical thinking, and determination to craft solutions that exceed business and technology objectives. The IT Business Analyst will be part of a team that is responsible for designing, building, maintaining, and supporting a wide variety of solutions with the assistance of other teams within the IT organization. In this role, you will “know the business better than the business” through a diligence of learning and documentation of functional business processes and requirements combined with an in-depth knowledge of the systems being used.

Responsibilities:

Business Analysis

• Elicit and translate business requirements via requirements gathering sessions and documents business requirements using appropriate formats for assigned initiatives/projects, quality improvements, service enhancements, cost reductions, and productivity increases.
• Conduct research to determine if solutions to business requirements currently exist within or outside the business unit, and if not, whether new solutions are feasible.Provides research/analysis support for system issues or outages.
• Leverage existing business process knowledge to efficiently structure and facilitate design sessions with cross functional stakeholders; professionally probe and challenge for end-to-end business process efficiency and integration.
• Collaborate with stakeholders to elicit, document, and manage data quality rules, ensuring data accuracy, completeness, and consistency across projects.
• Gather data dictionaries and data definitions to provide a clear understanding of data elements and their usage part of requirements.
• Conduct basic data discovery and analysis to understand data sources, relationships, and potential data quality issues.
• Perform basic SQL queries to analyze and validate data and support data-related testing efforts.
  
  

Documentation

• Create business requirements documents, sequence diagrams, process diagrams and other related documentation to ensure project continuity and success.
• Develop use cases/stories to explain/demonstrate business requirements/specifications to IT and business stakeholders and incorporate business partner’s perspective during design reviews.
• Partner with business and change management leads to ensure structured, accurate training and communication materials are available to support business adoption of solutions and processes.
• Produce current state and future business process flows.
  
  

Communication/Team Dynamics

• Communicate priorities to the technology organization to drive effective business solutions.
• Ensure consensus and decision alignment / progress among stakeholders and project team members.
• Provide input to the development of formal business cases when enterprise-wide business solutions are proposed.
• Build and manage strong relationships within the user community and IT.
  
  

Testing, Evaluation and Training

• Lead test plan and test script development, as well as test execution activities.
• Translate business requirements and processes into application usage and configuration.
• Train the business community, when necessary, via video.
• Actively participate in User Acceptance Testing (UAT), ensuring that data deliverables meet business requirements and quality standards.
  
  

Strategy and Vision

• Help shape the vision of longer-term business requirements and business initiatives.
• Drive the development of efficient, end-to end, cross functional processes and documentation.
• Analyze the impact of proposed solutions across the business and application landscape.
  
  

Production Support

• Be available to support On-Call for production support and will be primary point of contact for all data and analytics (D&A) production applications.
  
  

Previous Experience & Education:

• Minimum 7 years of IT Business Analyst or related experience.
• Bachelor’s degree in IT related Field or relevant work experience.
• PowerBI or similar, Jira, Azure DevOps, SQL
• Merchandising, CPG industry or relevant retail business and systems experience OR Experience in retail, supply chain, distribution, or grocery industry preferred
• Possesses a high-level understanding of the end-to-end data warehousing and analytics lifecycle, from data sourcing and ETL to reporting and visualization.
• Experience in utilizing or building reports and dashboards in Power BI to deliver actionable insights to business stakeholders.
• Experience working as a business analyst in full SDLC for software projects.
• Experience providing excellent oral and written communication to a diverse audience.
• Experience working as a quality analyst on projects (Writing test plans and/or test cases)
  
  

Additional Preferred Skills & Experience:

• Experience working as a quality analyst on projects (Writing test plans and/or test cases)
• Experience working as a business analyst in full SDLC for software projects.
• Experience creating swim lane process diagrams and structured, clear requirements documentation methods, via tools like Visio.
• Strong data and business process modeling skills.
• Self-motivated, proactive and highly organized.
• Consulting or professional services experience is preferred.
• Experience using SQL is a bonus.
  
  

Associated Wholesale Grocers, Inc. (AWG) is the nation’s largest cooperative food wholesaler to independently owned supermarkets, serving 1,100 member companies and more than 3,400 locations throughout 33 states from 9 wholesale divisions. Consolidated sales for AWG in 2024 exceeded $12.0 billion. In addition to its cooperative wholesale operations, the company also operates subsidiary companies that provide certain real estate and supermarket development services, and pharmaceutical products. For more information, visit AWGinc.com .

Benefits:

• Medical, Dental, & Vision Insurance
• Health Savings Account
• Dependent Care Flexible Spending Account
• Paid Vacation, Holiday, and Sick Time
• 401(k) with 4% match along with 3 other contributions
• Tuition Reimbursement
• Basic & Supplemental Life and AD&D
• Employee Assistance Program
• Short-Term and Long-Term Disability
• Wellness Program
• Yearly Holiday Bonus