Key Responsibilities
Determination & clear articulation of business requirements for Shipping and Bunkering
Develop and maintain working relationships with stakeholders.
Responsible for clearly articulating target business processes, business requirements & functional design to enable change
Work with the architecture teams to determine the design of a solution, including screen design & usability to optimise business processes
Detail story elaboration to facilitate the system development
Support development and quality assurance teams to ensure a solution meets its business requirements.
Support change management and training teams to prepare business stakeholder for process and functional change
Provide third line support for production issues
Knowledge, Skills and Abilities
Ability to act as a bridge between the business and highly technical developers located in remote offices, translating business concepts into requirements that are implementable.
Minimum 2 years of professional experience working as an IT Business Analyst within the IT industry and/or in shipping, bunkering or commodity trading
Shipping knowledge would be beneficial, but it is not required
Certified knowledge of business analysis methodologies (e.g. IIBA, PMI-PBA, CBAP) would be beneficial but it is not required
Excellent knowledge of BPMN or UML or other with equivalent value
Demonstrable ability to drive business process changes, challenging current business practices and working with key stakeholders
Able to self-manage and regularly prioritise and plan activities across multiple project work streams
Strong academic background is required in a subject that demonstrates the need for logical thinking, precise understanding and clear articulation
Excellent English in written and verbal communication
Knowledge of Veson IMOS Platform ERP, and/or Salesforce and/or Oracle Accounting systems is beneficial but not required
Ability to multi-task and work in a fast-paced environment.
Key Attitudes / Competencies:
Self-starter, problem solving and “get things done” approach
Delivery focused, organized and detail oriented
Outstanding Teammate with energy and drive in collaborating with IT colleagues and peers
Superb communication, engaging and able to build relationships and work with offshore teams across various time zones
Ability to make decisions & succeed in fast-paced conditions.
Strong oral and written communications with strong inter-personal skills to collaborate with vendor teams and global IT owners with attention to micro level details.
Work effectively within an inclusive team and actively support the development of individuals and teams, both formally and informally
Excellent written and verbal communication skills
Strong analytical skills and ability to manage complexity
Key Relationships
Robust collaborative relationship with IT architects, developers, project managers, implementation/outsourcing partners & business analysts
Testing and training teams
Department
Trafigura is committed to building and maintaining world class IT applications and infrastructure. The Trading IT group directly supports the Trafigura trading business, and this business has started a far-reaching programme to enhance and improve its trading applications using an innovative architecture to support business growth across the full range of business lines and geographies, and to enable the sharing of systems across different businesses. This programme is aimed at delivering functional capabilities, enhancements and technical infrastructure upgrades to enable continued business growth and enhanced profitability for the firm.
Reporting Structure
Reporting into the Global IT Product Manager - Shipping and Bunkering
Equal Opportunity Employer
We are an Equal Opportunity Employer and take pride in a diverse workforce! We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, colour, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or handicap, disability, or any other legally protected status.