IT Analyst

Employment Type: Full-Time / Direct Hire

Workplace Type: Onsite

Location: Manhattan Beach, CA

Industry: Financial Services

Compensation: $75-$85k + annual bonus

RESPONSIBILITIES:

• Responding to requests for technical assistance in person and remotely
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Repairing, replacing, and upgrading IT equipment as necessary
• Setting up AV equipment, workstations, and corporate issued devices
• Independently investigate and implement solutions to technical issues
• Pinpoint recurring technical issues and present solutions to address the root of the problems

REQUIREMENTS:

• Undergraduate Bachelor's Degree in Computer Science or Business Administration or other related field - first generation college students are encouraged to apply
• Experience in providing client facing technical support configuring, installing, troubleshooting and repairing hardware/software and mobile device technologies
• Passion for technology and deploying the latest tools and techniques
• Ability to provide after-hours support remotely or in office, including nights and weekends

PREFERRED SKILLS & EXPERIENCE:

• Willingness to obtain technical certifications (CompTIA, MCP, Cisco)
• Knowledge of Microsoft Active Directory and/or Microsoft Azure/Office 365/Exchange administration
• Familiarity with computer networking concepts (DNS, DHCP, ICMP, etc.)
• Scripting experience in Python, PowerShell, and/or Shell Script
• Familiarity with web design/website administration (Managed WordPress, PHP, CSS/HTML)
• Experience supporting AV conferencing equipment and telephony equipment (Polycom, Teams Room)

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.