About The Job

Louis Vuitton Americas is seeking an IS&T Manager – Logistics & Transportation to join the LV_NEO team. This leader will manage the maintenance and support of the critical Logistics & Transportation applications.

This includes troubleshooting issues, implementing updates, ensuring system stability, and collaborating with other teams to optimize performance within the Louis Vuitton (Distribution Center/Warehouse) environment.

At LV_NEO, our mission is to support the transformation of the Maison by bringing the best of technology to all business lines throughout the value chain : product development, manufacturing, supply chain, e-commerce, logistics and retail.

Job responsibilities

Responsibilities include but are not limited to:

• Manage the maintenance and support of the Logistics and Transportation applications
• WMS Solution
• Transportation Management System
• Distribution Center Technologies (Robotics Solution, RFID, RF Devices, Warehouse Dimensioning System)
• Integration between all the systems within the overall business system landscape
• Project management and implementation of Logistics and Transportation projects
• Partner with the Logistics business leadership to set priorities and streamline improvements to core logistics processes (B2B replenishment, e-commerce and retail order fulfillment, inbound processing, transportation/carrier management, and inventory management)
• Be the key point of contact for all Distribution / Logistics business users.
• Provide Level 3 support for all managed applications
• Build strong partnership with Central IT and zone counterpart to ensure the maintenance of the WW core applications.
  
  

Application Management

• Responsible for the overall support of Logistics and Transportation Applications
• Represent LVA in worldwide community (Central and other zones) for Logistics and Transportation topics
• Act as key point of contact for business teams in relation to Logistics and Transportation Applications
• Owns monitoring of production support teams for the warehouse management system, transportation management system, Distribution Center technologies and all integration (EAI/ETL/Control M/API) in this domain
• Master the application impacts to core logistics business processes such as B2B Replenishment, E-Commerce, retail order fulfillment, inbound processing, inventory management, and internal warehouse movements.
• Execute setup and configurations within the WMS to support business initiatives and projects
• Perform configuration and deliver customized solutions within our Transportation Management Solution
• Proficient (or a least comfortable) with programming languages (SQL) and development methodologies
• Contributor to the application management planning by incorporating user experiences and best practices to propose future enhancements
• Participate to frequent touch points with Logistics and Transportation business teams to ensure application management service level agreements are being met
• Define and apply the security policy related to the applications in the Logistics and Transportation scope
  
  

Project Management

• Lead new projects, both large and small, within the Logistics and Transportation domain.
• Create and maintain project plans for Logistics and Transportation projects such as Software customizations, upgrades, implementation of new modules, and new business functions.
• Enforce proper testing methodology & develop tests scripts in partnership with the key business users.
• Define and apply the security policy related to these applications. Participate in functional and integration testing;
  
  

Business Analysis

• Act as an internal consultant by partnering with department heads and key users to define project scope and requirements;
• Document business processes and associated IT processes;
• Work with Central Solutions teams to validate scope and review priorities
• Act as subject matter expert regarding all Logistics and Transportation initiatives.
  
  

Profile

• Business Acumen: 5-7 years of IS&T experience, coupled with a strong understanding of supply chain and logistics processes. Prior experience as a business analyst or consultant.
• Technical Proficiency: Expertise in Warehouse Management Systems, Transportation Management Systems, Integration Tools, and other Distribution Center Technologies.
• Project Management & Analysis: Proven ability to manage multiple projects simultaneously, prioritize effectively, and apply strong analytical skills to business challenges.
• Communication & Interpersonal Skills: Excellent written and oral communication skills; adept at fostering open dialogue and collaboration through empathy and self-awareness. Effective skills developed through consulting experience.
• Adaptability & Independence: Ability to thrive in dynamic environments, manage changing expectations, and work independently with minimal supervision.
• Language Skills: French proficiency (preferred)
  
  

The appointed candidate will be offered a salary within USD $140,000-145,000 annually, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts/perks and two retirement plans both with employer contributions.

• Please note that restrictions may apply to part-time employees
  
  

This position requires 4 days per week on site in the Louis Vuitton Corporate Office, located in the heart of Midtown, Manhattan.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.

In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

Reference LVM27890