Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both residential and business purpose loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers are not loan numbers - they're homeowners. Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up. Join us on Our Journey Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for an Investor Reporting Analyst I to join our team! Reporting to the AVP, Investor Reporting, this position is responsible for reconciling, reporting, and remitting to various investors of single-family residential mortgages including private label securitizations, Fannie Mae, Freddie Mac, and/ or Ginnie Mae. This role performs daily operational processes to ensure timely reporting, remittance, and compliance in accordance with investor servicing guidelines, agreements and benchmarks that measure performance. This position requires the development and enhancement of operational procedures utilizing the Black Knight MSP Servicing Bureau. Qualifications Include: * Bachelor's degree in Business or related field (or equivalent combination of years of experience with High School diploma/GED) required * 3+ years' experience in Investor Reporting/ Investor Accounting required * Mortgage industry experience required to include knowledge of servicing processing rules and guidelines * Direct experience or familiarity with a test of expected cash custodial reconciliation is preferred * Successful experience working in a fast-paced work environment * Black Knight MSP experience preferred * Strong skills and knowledge of Microsoft Word, Excel, and PowerPoint, particularly in using Excel to compile and analyze data * Strong verbal and written communication skills * Strong listening skills with the ability to facilitate meetings and effectively lead discussions * Strong interpersonal skills * Strong analytical skills and problem-solving abilities * Ability to explain decisions and the reasons why to promote understanding and buy-in with others * Solid decision-making abilities coupled with sound judgment * Strong organizational and time management skills * Ability to effectively prioritize numerous tasks and manage shifting priorities in a fast-paced, dynamic environment * Client-focused with strong execution skills and results orientation * Strong attention to detail; strong compliance orientation; high quality of work product * Flexible, open to change, ability to learn new things quickly * Collaborative work style; team-oriented * Self-directed; comfortable working with ambiguity and uncertainty Submit Your Resume to Learn More Featured Benefits * Medical, Dental and Vision Insurance * Company Paid Life Insurance * Disability Insurance * Pet Insurance * 401k Program with Employer Matching * 3 Weeks Paid Time Off (PTO) * Paid Holidays * Wellness Initiatives * Employee Assistance Program * Eligible for Hybrid Work Schedule with Remote Flex Days Compensation * The hiring range for this position is between $62,400.00-$87,360.00 annually * This position is eligible for an annual discretionary bonus Fay Cares! The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders. At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify.